Jennifer Lantz
Lafayette,IN
Summary
Customer-focused professional with extensive experience in title processing and listing coordination. Skilled in managing schedules and resolving discrepancies, contributing to successful property closings and exceptional customer service.
Overview
24
24
years of professional experience
Work History
Title Processor
Metropolitan Title Company
Lafayette, Indiana
04.2025 - 03.2026
- Assisted clients in understanding title reports and resolving discrepancies efficiently.
- Reviewed closing documents for completeness prior to client signings.
- Played a vital role in successful property closings by ensuring that all required documents were prepared accurately and delivered promptly to clients.
- Communicated with customers to resolve common title issues.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
Listing Coordinator
FC Tucker/Lafayette
Lafayette, IN
08.2002 - 03.2025
- Answered Multi-Line Phone system and greeted clients
- Developed and maintained comprehensive property files for effective organization
- Assisted in preparing marketing materials to enhance property visibility
- Maintained organized records of all active listings, ensuring easy access for team members and clients.
- Managed scheduling of property showings, liaising between sellers, agents, and potential buyers to facilitate seamless appointments.
- Collaborated with agents to ensure accurate and timely submission of required documents, expediting the listing process.
- Provided exceptional customer service to clients, addressing questions or concerns and offering knowledgeable advice when needed.
- Reviewed and executed confidential documents, contracts and disclosures.
Education
Associate of Science - Office Administration
Ivy Tech Community College
Lafayette, InSkills
- File management
- Title examination
- Title commitments
- Data entry
- Microsoft Office proficient
Timeline
Title Processor
Metropolitan Title Company
04.2025 - 03.2026
Listing Coordinator
FC Tucker/Lafayette
08.2002 - 03.2025
Associate of Science - Office Administration
Ivy Tech Community College