Tabatha Goins
Conroe,TX
Summary
Highly motivated and detail-oriented professional in title processing and administrative support. Strong communication and problem-solving skills, coupled with a proven ability to manage multiple tasks efficiently and accurately. Seeking a position leveraging my experience in title processing and customer service to contribute to the company's continued success. Authorized to work in the US for any employer.
Overview
7
7
years of professional experience
Work History
Title Processor
Copart
09.2021 - Current
- Efficiently handle inbound and outbound calls, providing timely and accurate information to insurance companies and vehicle owners regarding title processing.
- Successfully resolve customer inquiries and concerns.
- Utilize Auto Data Direct and AutoCheck to retrieve and analyze Motor Vehicle Records, ensuring accuracy and compliance with regulatory requirements.
- Proficient in Microsoft Office Suite applications and industry-specific software, demonstrating strong technical skills and administrative competence.
Training Manager
Palm Beach Tan
04.2019 - 10.2021
- Trained new hires to perform cross-training exercises with experienced workers.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Developed and maintained relationships with customers and suppliers through account development.
Store Leader/Manager on Duty
PL Marketing
06.2017 - 05.2019
- Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
- Elevated team performance with motivational approach and excellent training abilities.
- Updated pricing and signage to complete product displays and educate customers.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Education
High School Diploma -
Windfern High School
Houston, TX05.2015
Some College (No Degree) - Accounting And Business Management
University of Houston
Houston, TXSkills
- Microsoft Office
- Document Review
- File Management
- Title searches
- Team Management
- Inventory Control
- Team Building and Motivation
- Excellent customer service
Timeline
Title Processor
Copart
09.2021 - Current
Training Manager
Palm Beach Tan
04.2019 - 10.2021
Store Leader/Manager on Duty
PL Marketing
06.2017 - 05.2019
High School Diploma -
Windfern High School
Some College (No Degree) - Accounting And Business Management
University of Houston
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