Highly skilled professional with sixteen years of experience in marketing operations, CRM and Demand Gen. Strong creative and analytical skills. Innovative team player with an eye for detail.
Overview
16
years of professional experience
1
Certification
Work History
Verizon
DIGITAL MARKETING- SENIOR MANAGER
12.2023 - Current
Job overview
Managed events email marketing for Enterprise, Mid Market, and SMB live events, trade shows, and webinars generating over $7M in closed sales and over $142M in potential revenue YTD 2024
Created templates and tokenized programs in Marketo for live events, trade shows, and webinars
Designed reporting for events team senior leadership
Implemented and developed operational standards, policies and procedures
Developed and implemented new processes to improve organizational efficiency and productivity
Verizon
MANAGER - MARKETING
11.2015 - 12.2023
Job overview
Streamlined CRM and Demand Gen programs to standardize and simplify email marketing support for live events, trade shows, and webinars in the Enterprise, Mid Markets, and SMB channels
Project manage implementations of strategic enterprise accounts from pre-contract to first bill presentment
Manage complex or unique Area strategic B2B account-related programs and initiatives to help drive subscriber growth and activity
Designed and managed weekly Area B2B Operations Newsletter.
Verizon
MANAGER - SALES OPERATIONS
12.2008 - 11.2015
Job overview
Ownership of Demand Gen SMB activities for pricing, promos, and mobility
Base Strategy, Marketing, Sales project and program support for B2B Sales across 12 states
Project management of large base initiatives including platform and network migrations.
Developed detailed plans based on broad guidance and direction
Defined clear targets and objectives and communicated to other team members
Verizon
Prior Roles
Job overview
Manager - Customer Service Projects
Associate Director - Wholesale Distribution
Manager - Wholesale Distribution
Supervisor - Wholesale Distribution
Supervisor - Credit, Activations, and Telephone Number Inventory
Team Leader - Acct Receivable and Credit/Activations
Senior Credit Associate / Credit Associate
Education
Albion College
Albion, MI
Bachelor of Arts
1990
Skills
Digital Marketing
Marketing Automation
Adobe Marketo Practitioner
Proficient in Google and Microsoft Office Suites
Project Management
Problem-Solving
Strong analytical skills
Experienced leader managing local and remote direct and indirect reports
Staff Development
Performance Management
Contract Negotiation and Management
Retail management experience
Certification
Adobe Certified Expert: Marketo Engage Business Practitioner, 10/20/2023 - 10/20/2025