Jennifer L. Baker

• Company Overview: MOONBROOKVETERINARYHOSPITAL@GMAIL.COM
• MOONBROOKVETERINARYHOSPITAL@GMAIL.COM
• Provided exceptional customer service by addressing client inquiries promptly and professionally.
• Ensured timely payments from clients through effective communication and proactive followups.
• Implemented new collection strategies that led to the recovery of lost revenue.
• Verified discrepancies and resolved clients' billing issues
• Reconciled daily AR ledger and verified proper posting.
• Posted customer payments by recording cash, checks, and credit card transactions.
• Prepared bills receivable, invoices, and bank deposits.

I took calls from clients about professional licnensing in the state of Illinois. The clients needed information for what they may be missing for their applications, as well as, time frames for the license.

• Company Overview: MOONBROOKVETERINARYHOSPITAL@gmail.com
• MOONBROOKVETERINARYHOSPITAL@gmail.com
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.