- Enjoying the art of baking and pastry-making, experimenting with recipes
- Video Gaming
- DIY and Home Improvement
- I enjoy helping others and giving back to the community
- Cooking
- I have a passion for photography and editing photos
- Camping
- Baking
Jennifer L. Balli
Fennville,MI
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
2024
2024
years of professional experience
Work History
Manager
Little Caesars
- Cash handling
- Cooking
- Opening and closing
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
CNA Home care provider (CNA)
Home Instead
- Cleaned house for client( such as bathroom, living room, kitchen along with dishes, bedroom)
- Fed client
- Cleaned client (took care of wounds they may had, change stocking pads with stockings)
- Assisted patients with daily living activities, promoting independence and dignity.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Packaging
Amazon
- Packing product and shipping it out
- Reduced material waste by optimizing packaging designs and materials usage.
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Improved customer satisfaction rates by carefully packaging items to prevent damage during transit.
- Demonstrated knowledge of industry best practices regarding labeling and packaging.
- Improved workflow by assembling boxes and containers for product packaging.
Machine Operator
Challenge Manufacturing
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
Production Worker
Quincy Meats
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
High Low Driver
Westco
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
Assistant Manager
Little Caesars
04.2023 - 07.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Assembler
Workbox
01.2022 - 05.2022
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
Cashier
J & H Family stores
06.2020 - 07.2020
- Help with customers
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Cashier
Dollar Tree
02.2020 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Cook / Cashier
McDonalds
06.2019 - 10.2019
- Cook
- Clean
- Stock store
- Handle money
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
High School Diploma -
Kelloggsville High School
05-2019
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Strategic Planning
- Cross-Functional Teamwork
- Customer Relationship Management (CRM)
- Performance Management
- Staff Development
- Sales Techniques
- Schedule Preparation
- Teamwork and Collaboration
- Customer Service
Interests
Timeline
Assistant Manager
Little Caesars
04.2023 - 07.2023
Assembler
Workbox
01.2022 - 05.2022
Cashier
J & H Family stores
06.2020 - 07.2020
Cashier
Dollar Tree
02.2020 - 05.2020
Cook / Cashier
McDonalds
06.2019 - 10.2019
Manager
Little Caesars
CNA Home care provider (CNA)
Home Instead
Packaging
Amazon
Machine Operator
Challenge Manufacturing
Production Worker
Quincy Meats
High Low Driver
Westco
High School Diploma -
Kelloggsville High School