Jennifer Lechner
Altoona,PA
Summary
Dynamic Business Relationship Manager with a proven track record at Doing Better Business, excelling in client engagement and revenue generation. Skilled in effective communication and relationship building, I foster trust and satisfaction, driving new business opportunities while enhancing service support. Committed to delivering exceptional results through innovative strategies and strong interpersonal skills.
Overview
19
19
years of professional experience
Work History
Business Relationship Manager
Doing Better Business
08.2019 - Current
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
Elementary School Teacher
Glendale School District
08.2006 - 08.2019
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
- Adapted lessons to differentiate instruction and meet students' diverse learning needs and abilities.
Education
Master of Arts - Education
Wilkes University
Wilkes-barre, PA06-2010
Bachelor of Arts - Elementary Education
Pennsylvania State University
Altoona06-2004
Skills
- Client engagement
- Forecasting
- Relationship building and management
- Effective customer communication
- New business generation
- Service support
- Relationship review process
- Relationship building
- Revenue generation
Accomplishments
PRESIDENT'S CLUB MEMBER - 2025, 2024, 2023, and 2021
Timeline
Business Relationship Manager
Doing Better Business
08.2019 - Current
Elementary School Teacher
Glendale School District
08.2006 - 08.2019
Master of Arts - Education
Wilkes University
Bachelor of Arts - Elementary Education
Pennsylvania State University
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