Kirk Flerchinger
Pendleton,OR
Summary
Strategic Business Relationship Manager known for productive and efficient task completion. Specialize in stakeholder engagement, conflict resolution, and strategic planning. Excel in communication, problem-solving, and adaptability, ensuring smooth collaboration and partnership development across diverse business units. Confident leader dedicated to process and procedure. Exceeds expectations for staff performance, consistently enforces rules and seeks opportunities for team improvement. Offers high integrity, attention to detail and excellent decision-making abilities. Qualified professional with several years of experience in law enforcement roles. Demonstrates excellent leadership, decision-making, and records management abilities. Skilled in crime prevention, investigation, and community outreach. Experienced in collaborating with diverse teams and stakeholders to address security challenges effectively. Methodical Compliance Investigator known for high productivity and efficient task completion. Possess in-depth knowledge of regulatory guidelines, risk assessment strategies, and compliance auditing techniques. Excel in critical thinking, problem-solving, and communication, utilizing these soft skills to navigate complex investigations and ensure organizational adherence to laws and regulations.
Overview
33
33
years of professional experience
Work History
Business Relationship Manager
LSI
Alexandria , VA
11.2023 - Current
- Developed and maintained relationships with external stakeholders to ensure customer satisfaction.
- Established and implemented key performance indicators to monitor progress of business objectives.
- Conducted regular meetings with clients to review service delivery and identify areas for improvement.
- Analyzed customer feedback data and developed strategies for addressing issues in a timely manner.
- Collaborated with internal departments to develop customized solutions that met customer needs.
- Provided technical support during product demonstrations and presentations.
- Maintained accurate records of all client interactions including sales activities, account status changes, contract renewals.
- Ensured compliance with all relevant laws when negotiating contracts or providing services.
- Assessed current processes and procedures related to customer relations management; recommended improvements where necessary.
- Developed strategic plan for client relationships, proactively consulting with senior individuals and anticipating needs.
Sex Offender Compliance Investigator
Umatilla Tribal Police Department
Pendleton , OR
01.2012 - 11.2023
- Conducted investigations into suspected violations of local, state, and federal laws and regulations.
- Developed case strategies to ensure legal compliance with applicable statutes, regulations, and guidelines.
- Investigated and documented criminal activity, including interviewing witnesses and suspects.
- Gathered evidence from crime scenes and secured it for later analysis.
- Developed search warrants to gain access to premises or persons of interest.
- Drafted reports summarizing the findings of investigations.
- Provided advice and guidance on a wide range of legal topics related to compliance issues.
- Interpreted legislation, court decisions, regulatory decisions, agency rulemaking documents, and other materials related to compliance matters.
- Researched complex legal issues relating to organization's operations.
- Recommended appropriate corrective action plans when necessary.
- Provided expert testimony before regulatory bodies as needed.
- Ensured that company policies comply with applicable laws and regulations.
- Prepared summaries of investigative results for upper management review.
- Participated in internal audits to assess overall effectiveness of company's compliance program.
- Collected statements and interviewed witnesses and employees to determine policy violations.
- Provided customer training on compliance concerns to optimize operations and meet risk prevention goals.
- Maintained TAP Program tracking documents with current information.
- Performed special reviews to support management needs.
Police Sergeant
Umatilla Tribal Police Department
Pendleton , OR
04.1998 - 02.2007
- Assigned, coordinated and reviewed the work of police officers.
- Ensured that all personnel met department standards for performance and conduct.
- Conducted regular staff meetings to discuss current events and issues.
- Interpreted laws, regulations, policies and procedures to subordinates.
- Evaluated the performance of assigned personnel through observation, review of reports and other methods.
- Performed supervisory duties such as developing goals, evaluating job performance, approving leave requests and maintaining discipline.
- Investigated complaints against officers or civilian employees in accordance with established policy.
- Provided training to officers on applicable state laws, local ordinances and departmental policies and procedures.
- Served as a field supervisor during special events or operations requiring additional staffing levels.
- Collaborated with outside agencies to ensure effective law enforcement services were provided to citizens.
- Attended court hearings related to criminal cases involving subordinate officers.
- Responded to emergency calls for service as needed.
- Coordinated investigations into major crimes or incidents within their jurisdiction.
- Developed strategies for crime prevention initiatives in collaboration with community organizations.
- Prepared written reports detailing investigative activities and findings.
- Participated in public outreach programs designed to engage citizens in law enforcement efforts.
- Analyzed crime trends within their jurisdiction to identify areas needing additional resources or attention.
- Reviewed incident reports prepared by subordinate officers for accuracy and completeness prior to submission.
- Trained and mentored staff on correct procedures to maximize efficiency and protect public trust.
- Collaborated with divisional commanders to maintain consistency in all operations.
- Supervised crowds at busy events and provided security services to prevent injuries.
- Issued tickets to offenders for parking and other infractions .
- Reviewed and assessed criminal prosecution information, including search warrants, citations and complaints.
- Patrolled designated districts in patrol cars, on bicycles and on foot.
Correctional Lieutenant
Umatilla County Sheriff's Office
Pendleton , OR
02.1992 - 02.1997
- Participated in court proceedings as required by law or department policy.
- Ensured compliance with state and federal statutes regarding treatment of inmates.
- Facilitated communication between inmates and other members of the criminal justice system.
- Implemented appropriate discipline measures following review of investigation results.
- Provided leadership and supervision to subordinate staff.
- Conducted investigations of inmate disturbances and incidents.
- Coordinated unit activities with other departments within the facility.
- Monitored security systems for compliance with established protocols.
- Assessed staffing needs and implemented appropriate corrective actions when needed.
- Maintained accurate records for inmates in custody including incident reports, medical documents, disciplinary action forms.
- Provided guidance to staff on proper application of correctional policies and procedures.
- Reviewed daily logs to ensure accuracy of reported information related to inmate activities and personnel issues.
- Responded promptly to emergency situations in accordance with established guidelines.
- Attended meetings with community partners to discuss collaborative approaches to criminal justice reform efforts.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Implemented defensive tactics and physical restraints to maintain safety and security of personnel and general public.
- Briefed superiors of incidents and misconduct and recommended disciplinary actions.
- Safely transported inmates to and from work sites, maintaining physical headcounts at all times.
- Issued security badges and passes to guests and visitors.
- Received and inspected mail and property from visitors on behalf of designated inmates.
- Used weapons, handcuffs and physical force to maintain discipline and order among prisoners.
- Assigned inmates to open and appropriate housing units.
- Inspected locks, window bars, doors and security systems to support escape prevention.
- Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
- Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
- Supervised and made cell assignments.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Settled disputes between inmates.
- Conducted fire, safety and sanitation inspections.
- Implemented defensive tactics and physical restraints to maintain safety and security of the Umatilla County Jail
Education
Associate of Arts - Criminal Justice
Blue Mountain Community College
Pendleton, OR06-1991
Skills
- Forecasting
- Competitive Analysis
- Workload Management
- Client Engagement
- Operations Management
- Stakeholder Management
- Employee Coaching
- Policy Enforcement
- Inmate Supervision
- Crisis Management
- Safety-oriented
- Weapons Handling
- Crisis intervention training
- Suicide Prevention
- Incident Investigation
- Central control
- Physical Fitness
- Staff Scheduling
- De-Escalation Techniques
- Security Protocols
- Inventory counting
- Inmate Transport
- Defensive Tactics
- Evidence collection
- Crime Prevention
- Public Safety
- Cultural Sensitivity
- Team Management
- Integrity and Honesty
- Stress Tolerance
- Written Communication
- Problem-Solving
- Performance Evaluation
- Stress Management
- Self Motivation
- Time management abilities
- Crime scene management
- Team building
- Performance Improvement
- Excellent Communication
- Active Listening
- Organizational Skills
- Professionalism
- Project Management
- Time Management
Timeline
Business Relationship Manager
LSI
11.2023 - Current
Sex Offender Compliance Investigator
Umatilla Tribal Police Department
01.2012 - 11.2023
Police Sergeant
Umatilla Tribal Police Department
04.1998 - 02.2007
Correctional Lieutenant
Umatilla County Sheriff's Office
02.1992 - 02.1997
Associate of Arts - Criminal Justice
Blue Mountain Community College
Similar Profiles
Alexia MurrielAlexia Murriel
Loan Operations at LSILoan Operations at LSI
LaCandis WilliamsLaCandis Williams
Financial Services Representative at LSIFinancial Services Representative at LSI
Hafssa MoujoudHafssa Moujoud
CDL Class A Truck Driver at LSICDL Class A Truck Driver at LSI