Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jennifer Leduc

Westborough,MA

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

21
21
years of professional experience
1
1
Certification

Work History

PCA

Harrington Hospital
Southbridge, MA
06.2024 - 01.2025
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Notified senior staff of patient emergencies to optimize outcomes.
  • Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.

CNA

Southbridge Nursing and Rehab
Southbridge, MA
10.2023 - 01.2024
  • Reported changes in patient conditions to registered nurse or physician.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.

Home Health Aide

VNA of Southern Worcester County
Webster, MA
10.2003 - 06.2019
  • Assisted with client personal care needs to foster independence and well-being.
  • Provided emotional support and companionship to patients.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Documented patient status and reported changes in care needs.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.

Education

High School Diploma -

Bartlett High School
Webster, MA
05-1992

Skills

  • Patient care
  • Vital signs monitoring
  • Emergency response
  • Documenting patient conditions
  • Personal hygiene assistance
  • Mobility support

Certification

CNA certification, Certified in 1994

References

References available upon request.

Timeline

PCA

Harrington Hospital
06.2024 - 01.2025

CNA

Southbridge Nursing and Rehab
10.2023 - 01.2024

Home Health Aide

VNA of Southern Worcester County
10.2003 - 06.2019

High School Diploma -

Bartlett High School

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Jennifer Leduc