Jennifer Leduc
Westborough,MA
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
21
21
years of professional experience
1
1
Certification
Work History
PCA
Harrington Hospital
Southbridge, MA
06.2024 - 01.2025
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Notified senior staff of patient emergencies to optimize outcomes.
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
CNA
Southbridge Nursing and Rehab
Southbridge, MA
10.2023 - 01.2024
- Reported changes in patient conditions to registered nurse or physician.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Answered patient call signals and signal lights to determine patients' needs.
- Answered patient call lights promptly and responded to requests appropriately.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Home Health Aide
VNA of Southern Worcester County
Webster, MA
10.2003 - 06.2019
- Assisted with client personal care needs to foster independence and well-being.
- Provided emotional support and companionship to patients.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Documented patient status and reported changes in care needs.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
Education
High School Diploma -
Bartlett High School
Webster, MA05-1992
Skills
- Patient care
- Vital signs monitoring
- Emergency response
- Documenting patient conditions
- Personal hygiene assistance
- Mobility support
Certification
CNA certification, Certified in 1994
References
References available upon request.
Timeline
PCA
Harrington Hospital
06.2024 - 01.2025
CNA
Southbridge Nursing and Rehab
10.2023 - 01.2024
Home Health Aide
VNA of Southern Worcester County
10.2003 - 06.2019
High School Diploma -
Bartlett High School
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