Jennifer Lee D.
Grapevine ,TX
Summary
Experienced front office clerical receptionist with a strong background in customer service and administrative support. Seeking a part-time position in a positive and healthy work environment where I can utilize my exceptional communication skills, organizational abilities, and experience managing daily office operations. Skilled in handling multi-line phone systems, assisting customers, scheduling, and ensuring smooth workflow and efficient front desk operations.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Regional Manager/Senior Medical Assistant
The Berkshire Health Clinic(s)
Colleyville, USA
07.2024 - Current
- Manage 2 clinic locations, staff management, training, interviewing, completing employee reviews, hire employees, facilitate meetings for clinic staff, manage appointments, new patient consultation, weight & lifestyle coach, nutritionist, recommend plan of care, screen patients for provider appointments, obtain vital signs, patient education/instruction, complete sales, weekly scheduling of employees, injections, inventory- supplies & medication(s) Operate Contour Light - Educational trainer, E.M.S. body contouring, social media, marketing, body cavitation.
Medical Assistant/Office Manager
Elixir 360 Health
Southlake, TX
07.2025 - 04.2026
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Scheduled appointments and coordinated patient flow efficiently.
- Managed patient records using electronic health record systems.
- Collected vital signs and documented patient information accurately.
- Assisted healthcare providers with patient examinations and medical procedures.
- Educated patients on medication usage and health maintenance strategies.
- Maintained cleanliness and organization in clinical workspaces.
- Collaborated with team members to improve patient care processes.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Dictation, scribed during patient visits.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Managed daily office operations for a healthcare-focused organization.
Temp-Medical Assistant
Neurology Associates
Southlake, USA
05.2024 - 07.2024
- Back office, room patients, obtain vital signs, medical EMR charting, pre-load charts for provider for next day of clinic, obtain H&P, Prescription refills, Triage phone messages, referrals, cover my meds, send patient messages through the portal, assist provider during exams and procedures.
- Temp-Medical Assistant
Temp-Medical Assistant
Lone Star Neurology
Grapevine, USA
11.2023 - 05.2024
- Back office, room patients, obtain vital signs, chart H&P, assist providers in examinations, complete MOCA exams, perform ECG's, perform EEG's, EMG's triage messages, injections, referrals, obtain medical records.
- Temp-Medical Assistant
Manager
Glam City Salon
Arlington, USA
02.2021 - 11.2023
- Manage/schedule appointments, sales, event coordinator, complete weekly inventory, facilitate staff meetings/reviews of employees expense reporting, marketing, personal assistance.
Education
Medical Assistant - NR/C.M.A.
Concorde College
Arlington, TXHigh School Diploma -
Winfree Academy
Grapevine, TX05.2003
Skills
Dependable
Knowledgeable
EMR (ECW/e-Clinical, Booker, EPIC, Patient Now, Practice Fusion)
Patient education
Strong leader/management skills
Self-starter
Positive attitude
Phlebotomy
Triage
Time/task management
Great communication
Workflow with provider personality types
Front office
Back office
Referrals & billing
Organization skills
Telephone skills
Verbal and written communication
Customer/Client relations
Appointment scheduling
Data inputting
File management
Administrative support
Clerical support
Professional demeanor
Calendar management
Service-oriented mindset
Office management
Certification
- BLS
- CPR
- NR-CMA
- Certified Contour Light Operator
- Certified in E.M.S. (Body Sculpting Institute)
Additional Education
- Cognitive Behavior
- The Basics of Neuropsychology
- The Disease Of Addiction
- Neuroscience
Timeline
Medical Assistant/Office Manager
Elixir 360 Health
07.2025 - 04.2026
Regional Manager/Senior Medical Assistant
The Berkshire Health Clinic(s)
07.2024 - Current
Temp-Medical Assistant
Neurology Associates
05.2024 - 07.2024
Temp-Medical Assistant
Lone Star Neurology
11.2023 - 05.2024
Manager
Glam City Salon
02.2021 - 11.2023
Medical Assistant - NR/C.M.A.
Concorde College
High School Diploma -
Winfree Academy