PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Accomplishments
Certification
Key Accomplishments
Timeline

Jennifer Leigh Araiza

UT Southwestern Medical Center
Rowlett
1
Certification
21
years of professional experience

Results-driven healthcare administrative professional with more than 17 years of progressive experience supporting executives, physicians, faculty leaders, and multidisciplinary clinical teams within complex academic medical environments. Demonstrated expertise in healthcare administration, faculty affairs, physician recruitment, executive support, budget management, credentialing, project coordination, and operational improvement. Recognized for exceptional organizational skills, relationship management, and the ability to manage multiple high-priority initiatives while ensuring operational excellence. Proven leader with experience supervising staff, developing standardized processes, coordinating large-scale programs and events, and supporting strategic departmental initiatives.

Work History

Senior Administrative Associate

1 Year
UT Southwestern Medical Center | 10.2025 - Current
  • Promoted from Administrative Associate to Senior Administrative Associate in recognition of exceptional performance, leadership contributions, and expanded operational responsibilities.
  • Awarded the Gold PACT Award (2026) for outstanding service, collaboration, and commitment to organizational excellence.
  • Selected to serve on the Internal Medicine Standard Operating Procedures (SOP) Committee, partnering with institutional leaders to evaluate, revise, and develop departmental policies and process improvements.
  • Appointed IR/IT Liaison for the Hematology/Oncology Division, serving as the primary communication and coordination point between departmental leadership, staff, and Information Resources teams.
  • Expanded leadership responsibilities through direct supervision of an administrative team member, providing coaching, onboarding, professional development, and workflow oversight.
  • Serve as a lead coordinator for physician and faculty recruitment, managing candidate experiences from interview scheduling through onboarding and ensuring a professional, organized recruitment process.
  • Successfully provide comprehensive administrative and operational support to the Director of the Hematologic and Cellular Transplantation Program and 17 Bone Marrow Transplant faculty members and 4 clinical researchers within Hematology/Oncology.
  • Manage complex calendars, physician schedules, clinic coverage, leave requests, and faculty meetings to ensure operational efficiency.
  • Provide administrative support to faculty, clinical research staff, transplant coordinators, administrative leadership, and multidisciplinary healthcare teams.
  • Oversee Qgenda provider scheduling and coordinate scheduling adjustments, coverage requests, and conflict resolution.
  • Supervise and mentor administrative staff through onboarding, training, performance support, and workflow management.
  • Coordinate domestic and international travel, reimbursements, professional memberships, and business expenses.
  • Maintain faculty curriculum vitae, licensure records, certifications, credentialing documentation, and compliance requirements.
  • Administer discretionary and grant-funded accounts, including budget monitoring, reconciliation, and expenditure tracking.
  • Plan and execute faculty meetings, retreats, conferences, committee meetings, and educational programs.
  • Lead logistics for patient survivorship, caregiver support, retreats, educational programs, and community engagement events, both within UT Southwestern and for out of state nationally recognized conferences and societies (ex: American Society of Hematology, American Society for Transplant and Cellular Therapy, Chronic Lymphocytic Leukemia (CLL) Society, Blood Cancer United)
  • Oversee procurement, office operations, inventory management, document administration, and departmental resources.
  • Develop and implement workflow improvements to enhance efficiency, consistency, and service across the program.

Administrative Associate

2 Years 4 Months
UT Southwestern Medical Center | 06.2023 - 10.2025
  • Provide comprehensive administrative and operational support to the Director of the Hematologic and Cellular Transplantation Program and 17 Bone Marrow Transplant faculty members within Hematology/Oncology.
  • Manage complex calendars, physician schedules, clinic coverage, leave requests, and faculty meetings to ensure operational efficiency.
  • Oversee Qgenda provider scheduling and coordinate scheduling adjustments, coverage requests, and conflict resolution.
  • Mentor administrative staff through training, performance support, and workflow management.
  • Coordinate domestic and international travel, reimbursements, professional memberships, and business expenses.
  • Maintain faculty curriculum vitae, licensure records, certifications, credentialing documentation, and compliance requirements.
  • Maintain discretionary and grant-funded accounts, including budget monitoring, reconciliation, and expenditure tracking.
  • Plan and execute faculty meetings, retreats, conferences, committee meetings, and educational programs.
  • Oversee procurement, office operations, inventory management, document administration, and departmental resources.
  • Appointed IR/IT Liaison for the Hematology/Oncology Division, serving as the primary communication and coordination point between departmental leadership, staff, and Information Resources teams.
  • Serve as a lead coordinator for faculty recruitment, managing candidate experiences from interview scheduling through onboarding and ensuring a professional, organized recruitment process.
  • Successfully support a large multidisciplinary faculty group while coordinating operations across clinical, academic, research, and administrative functions.

Assistant to the Operations Manager

14 Years 7 Months
Refrigerated Specialist Inc. | 11.2008 - 06.2023
  • Supported service operations across multiple territories and a workforce of more than 25 field technicians.
  • Managed accounts payable, accounts receivable, payroll processing, and vendor relationships.
  • Processed payroll documentation, timesheets, invoices, billing reviews, and operational reporting.
  • Coordinated service requests, equipment procurement, work orders, and internal requisitions.
  • Served as primary liaison between sales teams, technicians, vendors, and commercial customers.
  • Maintained operational records and facilitated communication to ensure timely service delivery and customer satisfaction.

Business Manager & Resident Makeup Artist

2 Years 10 Months
Nordstrom | 11.2005 - 09.2008
  • Managed daily business operations for luxury cosmetic brands including Estée Lauder, Trish McEvoy, and Prescriptives.
  • Led sales initiatives, inventory management, promotional events, and customer engagement strategies.
  • Delivered personalized skincare consultations and exceptional customer service.
  • Consistently exceeded sales and performance goals.
  • Coordinated scheduling, inventory control, and departmental events.

Education

Associate of Applied Science - Interior Design

The Art Institute of Dallas | 01-2006

High School Diploma

Rockwall Christian Academy

Skills

Executive & Faculty Support
Healthcare Administration
Faculty Recruitment & Onboarding
Physician & Clinical Scheduling
Qgenda Administration
Calendar & Meeting Management
Staff Supervision & Development
Program & Project Coordination
Process Improvement & SOP Development
Budget Monitoring & Reconciliation
Grant & Discretionary Fund Administration
Credentialing & Compliance
Travel & Expense Management
Event Planning & Logistics
Vendor Management
Stakeholder Engagement
Cross-Functional Collaboration
Microsoft Office Suite
Outlook
Teams
Adobe Acrobat
17+ years of progressive administrative and operational leadership experience
Extensive faculty recruitment and academic medicine experience
Executive-level support for physician leaders and faculty
Direct supervisory and staff development experience
Healthcare compliance
credentialing
and licensure management
Budget
grant
and discretionary account administration
Event planning
stakeholder engagement
and program coordination
Process improvement and SOP development
Appointed as IR/IT liaison and technology implementation support for the Division of Hematology and Oncology
Award recipient recognized for leadership and organizational excellence (Gold PACT 2026)

Accomplishments

  • Promoted from Administrative Associate to Senior Administrative Associate in recognition of exceptional performance, leadership contributions, and expanded operational responsibilities.
  • Awarded the Gold PACT Award (2026) for outstanding service, collaboration, and commitment to organizational excellence.
  • Selected to serve on the Internal Medicine Standard Operating Procedures (SOP) Committee, partnering with institutional leaders to evaluate, revise, and develop departmental policies and process improvements.
  • Appointed IR/IT Liaison for the Hematology/Oncology Division, serving as the primary communication and coordination point between departmental leadership, staff, and Information Resources teams.
  • Expanded leadership responsibilities through direct supervision of an administrative team member, providing coaching, onboarding, professional development, and workflow oversight.
  • Serve as a lead coordinator for physician and faculty recruitment, managing candidate experiences from interview scheduling through onboarding and ensuring a professional, organized recruitment process.
  • Successfully support a large multidisciplinary faculty group while coordinating operations across clinical, academic, research, and administrative functions.

Certification

Licensed Esthetician, State of Texas | Active Since 2009

Key Accomplishments

Awarded the Gold PACT Award (2026) for outstanding service, collaboration, and commitment to organizational excellence.

Timeline

Senior Administrative Associate

UT Southwestern Medical Center
10.2025 - CurrentRead More

Administrative Associate

UT Southwestern Medical Center
06.2023 - 10.2025Read More

Assistant to the Operations Manager

Refrigerated Specialist Inc.
11.2008 - 06.2023Read More

Business Manager & Resident Makeup Artist

Nordstrom
11.2005 - 09.2008Read More

Rockwall Christian Academy

High School Diploma
Read More

The Art Institute of Dallas

Associate of Applied Science from Interior Design
Read More
Jennifer Leigh Araiza