Jennifer Lempke
Omaha,NE
Summary
Welcoming and professional with over twenty years of experience assisting customers and working with teammates. Positive and upbeat attitude while greeting and interacting with customers, answering calls, dealing with difficult situations and building positive working relationships. Accurate when entering information and keeping an organized work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Barista
The Beanery
04.2023 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Front Desk Receptionist
The Rose Studio For Youth Artists
08.2015 - 05.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Education
Education
University of Nebraska At Omaha
Omaha, NEHigh School Diploma -
Burke High School
Omaha, NE05.1994
Skills
- POS System Operation
- Team Player
- Safe Food Handling Practices
- Friendly and Outgoing
- Exceptional Customer Service
- Active Listener
- Relationship Building
- Adaptable and Flexible
- Cash Handling
- Reliable and Dependable
Certification
- CNA - Certified Nurse Assistant
Taking Care of Others
Raised four biological children and two adopted children. Loves family, friends, faith and taking care of others.
Timeline
Barista
The Beanery
04.2023 - Current
Front Desk Receptionist
The Rose Studio For Youth Artists
08.2015 - 05.2023
Education
University of Nebraska At Omaha
High School Diploma -
Burke High School
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