Jennifer Lerman
Allston,MA
Summary
Motivated professional with strong skills in client communication and relationship building, driven by a commitment to a holistic approach to well-being. Passionate about integrating physical, mental, and emotional health into workplace strategies to enhance organizational wellness.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Marketing Assistant and Outreach Coordinator
Hormonally Balanced
Burlington, MA
08.2023 - Current
- Developed and implemented effective marketing campaigns to increase clinic visibility.
- Conducted outreach to women-centered businesses for strategic referral opportunities.
- Utilized CRM platforms such as GoHighLevel for lead follow-up and patient communication.
Seasonal Server
Ya Mas Greek Taverna
Salem, NH
11.2024 - 01.2025
- Facilitated calm and efficient service throughout peak holiday season, managing reservations, meal courses, and event coordination for multiple party sizes.
- Provided exceptional service to high volume of daily customers.
- Explained menu items, describing ingredients and cooking methods upon request.
Baker's Assistant
Pure Pastry
Beverly, MA
10.2022 - 04.2023
- Drove sales and fostered customer relationships at farmers markets.
- Assembled, baked, and packaged pastries to ensure quality and presentation standards.
Seasonal Server
Ocean House Restaurant
Dennis Port, MA
05.2022 - 09.2022
- Delivered exceptional customer service in fast-paced beachside restaurant, ensuring accurate order delivery.
- Managed multiple tables and customer requests while maintaining attention to detail.
- Facilitated positive dining experiences through strong organizational skills and effective multitasking.
Team Member
Life Alive Organic Cafe
Lowell, MA
07.2021 - 04.2022
- Greeted guests warmly to foster a welcoming atmosphere.
- Operated cash register efficiently for accurate payment processing.
- Assisted in food preparation while adhering to FIFO principles to maintain ingredient quality and minimize waste.
Education
Bachelor of Science - Business Administration
University of Massachusetts
Lowell05-2024
Skills
- Dining customer service
- High volume dining
- Guest engagement
- Patience
- Food safety practices
- Multitasking and organization
- Task prioritization
- Sales techniques
- Check payment processing
- Menu item recommendation
- POS operation
Certification
- ServSafe Food Handler Certification
Workaway Volunteer
- Grassward Dairy, Lebanon, OR
- Heartland Retreat Center, Wheatland, CA
Timeline
Seasonal Server
Ya Mas Greek Taverna
11.2024 - 01.2025
Marketing Assistant and Outreach Coordinator
Hormonally Balanced
08.2023 - Current
Baker's Assistant
Pure Pastry
10.2022 - 04.2023
Seasonal Server
Ocean House Restaurant
05.2022 - 09.2022
Team Member
Life Alive Organic Cafe
07.2021 - 04.2022
Bachelor of Science - Business Administration
University of Massachusetts
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