Dynamic Store Manager with a proven track record at Ianazones Pizza, excelling in customer service and inventory management. Expertly trained and mentored staff, enhancing team performance and fostering a collaborative environment. Achieved significant waste reduction through effective stock rotation, ensuring optimal product quality and customer satisfaction.
Overview
26
26
years of professional experience
Work History
Store Manager
Ianazones Pizza
McDonald, OH
01.2008 - Current
Oversaw daily operations to ensure optimal customer service and product quality.
Trained and mentored staff on operational procedures and customer engagement techniques.
Managed inventory levels, reducing waste through effective stock rotation practices.
Store Manager
Kirkland’s
Niles, OH
06.2000 - 04.2004
Implemented employee scheduling systems to maximize labor efficiency and minimize
Facilitated team meetings to improve communication and foster a collaborative work environment.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Assisted with hiring, training and mentoring new staff members.
Rotated merchandise and displays to feature new products and promotions.