Dedicated professional with strong customer service skills. Recognized for maintaining a clean, organized environment while efficiently processing transactions and assisting customers with inquiries.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Team Associate
Walmart
Tulsa, OK
04.2025 - Current
Assisted customers with product inquiries and service requests.
Maintained cleanliness and organization of sales floor and stock areas.
Collaborated with team members to achieve daily operational goals.
Operated point-of-sale systems efficiently during peak hours.
Sales Associate
Family Dollar
Tulsa, OK
08.2024 - 04.2025
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained store cleanliness and organization to ensure a welcoming environment.
Processed transactions accurately using point-of-sale systems to handle customer purchases.
Stocked shelves and organized merchandise according to company standards for optimal presentation.
Team Associate
Walmart
Tulsa, OK
09.2023 - 07.2024
Stocked merchandise shelves according to company standards and inventory guidelines.
Processed transactions accurately while ensuring customer satisfaction.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Cashier
Anna Mitchell Cultural Center and Cherokee Nation Gift Shop
Vinita, OK
05.2022 - 05.2023
Processed customer transactions accurately and efficiently using point-of-sale systems.
Assisted customers with product inquiries, enhancing overall shopping experience.
Maintained clean and organized checkout area, ensuring compliance with health standards.
Collaborated with team members to manage inventory levels effectively during peak periods.
Receptionist
Oklahoma Farm Bureau Mutual Insurance
Vinita, OK
02.2017 - 04.2022
Managed front desk operations, ensuring smooth visitor interactions and efficient call handling.
Coordinated scheduling for appointments, optimizing staff availability and client satisfaction.
Assisted in the processing of insurance documentation, maintaining accuracy and compliance standards.
Developed and maintained filing systems, improving document retrieval efficiency for team members.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Cashier
S & P Liquor Store LLC
Vinita, OK
05.2018 - 05.2019
Trained new staff on cash handling procedures and customer service best practices.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Stocked, tagged and displayed merchandise as required.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Job Coach
Home of Hope
Vinita, OK
03.2011 - 02.2017
Implemented practical goal-setting techniques with clients to keep them focused on achieving desired outcomes during their job search process.
Kept detailed records of individual histories, scores, and documents.
Took clients with developmental disabilities out into the public to clean area gas stations to help prepare them for the real world.
Fast Food Server
Braum's Ice Cream & Dairy Store
Vinita, OK
05.2005 - 11.2011
Delivered exceptional customer service in fast-paced environment.
Operated point-of-sale systems for accurate order processing.
Maintained cleanliness and organization of dining and kitchen areas.
Collaborated with team to streamline food preparation processes.
Education
High School Diploma -
White Oak Public Schools
Vinita, OK
05-2007
No Degree - Computer Information Systems
Northeast Technology Center
Afton, OK
05-2007
Skills
Meeting facilitation
Decision-making capacity
Customer service
Problem-solving
Attention to detail
Teamwork and collaboration
Positive attitude
Computer skills
Organizing work stations
Cash handling
Certification
Administrative Assisant
Timeline
Team Associate
Walmart
04.2025 - Current
Sales Associate
Family Dollar
08.2024 - 04.2025
Team Associate
Walmart
09.2023 - 07.2024
Cashier
Anna Mitchell Cultural Center and Cherokee Nation Gift Shop