Jennifer Lillibridge, RDMS
East Yaphank,NY
Summary
With over 15 years of experience in the healthcare industry, accomplished professional dedicated to upholding the highest standards of patient care. Strong interpersonal and communication skills enable effective handling of multiple tasks and projects simultaneously. Committed to delivering exceptional results and continuously improving the quality of care provided.
Overview
17
17
years of professional experience
Work History
Manager, Imaging Svc
Northwell Health Grossman Imaging
08.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed and motivated employees to be productive and engaged in work.
- Improved safety procedures to create safe working conditions for workers.
- Controlled costs to keep business operating within budget and increase profits.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Practice Manager
Northwell Health
01.2017 - 08.2022
- Supervised team of Technologists, Nurses and Administrative support staff, delivering consistent coaching and mentoring to improve job efficiency.
- Collaborated with multi-disciplinary staff to improve overall patient care and workflow.
- Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
- Reviewed and assessed staff processes, reducing hazards posed for patients and staff while promoting regulatory compliance.
- Recruited and hired intelligent technical and administrative staff to bolster skill set of already talented team.
- Oversaw daily department operations, coordinated logistics and set schedules.
- Maintained continuous JCAHO compliance for unannounced surveys.
- Successfully gone through the ACR Accreditation process for multiple modalities.
- Participated in and graduated from Lead North, the program is dedicated to creating a culture of community, transparency, and togetherness.
- Invited to join the Lead North Council to help develop leaders of tomorrow.
Imaging Supervisor
Northwell Health
01.2015 - 01.2017
- Supervised team of Imaging Technologists from multiple modalities.
- Coordinated delivery of exceptional patient care by evaluating patient throughput and facilitating positive workflow changes.
- Recruited well-qualified candidates to fill vacancies and offer patients unparalleled outpatient care.
- Worked closely with the Medical Director to maintain image quality expectations.
- Ordered all supplies needed for the practice and kept tabs on inventory levels.
- Solicited medical history information from patients to provide best and most accurate medical history.
- Resolved conflicts promptly among Technologists, Nurses and other healthcare employees to keep workflows on task.
- Managed weekly payroll duties for all employees.
- Trained Ultrasound Interns and newly hired technologists.
Ultrasound Technologist
Northwell Health
09.2010 - 01.2015
- Explained image capturing process in entirety to patients and caregivers.
- Applied independent judgment during exam process to accurately differentiate between normal and pathological findings.
- Made independent decisions about appropriate length and scope of examinations based on physician directives and findings during scans.
- Maintained highest levels of quality, safety and patient confidentiality by following regulatory guidelines when collecting patient information and conducting imaging procedures.
- Analyzed sonographic information and communicated findings to the Radiologist.
- Performed routine maintenance of ultrasound machines and reported major malfunctions to coordinate repairs.
- Conducted breast cancer screening using breast ultrasound tests to detect small abnormalities.
- Performed abdominal, pelvic, breast, obstetrical, small parts, doppler and vascular exams.
- Participated in breast, lymph node and thyroid biopsies.
Ultrasound Technologist
Huntington Hospital
05.2008 - 09.2010
- Explained image capturing process in entirety to inpatients and their nurse.
- Applied independent judgment during exam process to accurately differentiate between normal and pathological findings.
- Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
- Analyzed sonographic information and communicated findings to the Radiologist.
- Conducted breast cancer screening using breast ultrasound tests to detect small abnormalities.
- Performed abdominal, pelvic, breast, obstetrical, small parts, doppler and vascular exams.
- Participated in liver, renal, breast, lymph node and thyroid biopsies.
- Worked independently on call and overnights.
- ARDMS certified: Abdominal and Breast
Education
Ultrasound Certification - Ultrasound
Wilson Tech
Northport, NY06.2008
Associate of Science -
Suffolk County Community College
Brentwood, NY06.1999
Skills
- Managing Radiology Practices
- HIPAA and OSHA regulations
- JCAHO Quality assurance controls
- Accreditation support
- Payroll administration
- Managing files and records
- Hiring medical personnel
- Personnel management
- Schedule management
- Patient relations
- Customer service
- Financial records oversight
- Policy implementation
- Recruiting and interviewing
- Budget control
Education and Training
other,other
Timeline
Manager, Imaging Svc
Northwell Health Grossman Imaging
08.2022 - Current
Practice Manager
Northwell Health
01.2017 - 08.2022
Imaging Supervisor
Northwell Health
01.2015 - 01.2017
Ultrasound Technologist
Northwell Health
09.2010 - 01.2015
Ultrasound Technologist
Huntington Hospital
05.2008 - 09.2010
Ultrasound Certification - Ultrasound
Wilson Tech
Associate of Science -
Suffolk County Community College
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