Jennifer Lingard
Seymour
Summary
Certified Paralegal with a 20-year history of delivering exceptional legal support. Skilled in drafting diverse legal documents and managing data with a proven increase in workflow efficiency. Committed to providing excellent customer service, leading to an improvement in client satisfaction. Demonstrates consistent effectiveness in job responsibilities, consistently meeting or exceeding performance metrics. Seeking a challenging role to apply extensive expertise and drive positive outcomes for legal teams. Former business owner and long time paralegal who thrives in a fast paced, tech savvy, diverse environment.
Professional with top skills in communication, critical thinking and active learning. Helps cases with professionally prepared legal documents and thorough research.
Resourceful legal professional adept at completing tasks efficiently and on time. Specialize in legal research, document preparation, and case management. Excel in critical thinking, communication, and organizational skills to navigate complex legal environments effectively. Committed to maintaining confidentiality and upholding the integrity of all proceedings.
Overview
17
17
years of professional experience
Work History
Insurance Defense Paralegal
Hyde, Love & Overby
Springfield
01.2023 - Current
- Condense and provide concise summaries for extensive medical records, optimizing accessibility for attorneys and experts
- Processed medical record authorizations from providers, hospitals, and pharmacies
- Conducted legal research using online and offline resources, improving case strategies and providing insightful analysis to legal teams
- Implement an efficient organizational system for extensive case files, resulting in a reduction in duration and ensuring the timely accessibility of critical information
- Contribute to trial preparation by coordinating exhibits, managing witness logistics, and organizing courtroom coordination for cases
- Revised, reviewed, and finalized legal documents, memoranda, and correspondence for internal and external stakeholders, ensuring accurate information dissemination and maintaining a 98% accuracy rate
- Facilitate smooth case proceedings by coordinating communication with clients, opposing counsel, and court personnel, ensuring a 15% increase in overall case efficiency
Worker’s Compensation Paralegal
Evans & Dixon
Springfield
01.2022 - 01.2023
- Conduct thorough legal research on relevant statutes, regulations, and case law, yielding an increase in developing robust legal arguments and strategies
- Collaborate with attorneys to draft, edit, and finalize contracts, agreements, and other legal documents, realizing an improvement in document accuracy and efficiency
- Ensure that the docketing system is overseen and maintained effectively, resulting in a 98% compliance rate with deadlines, and an increase in the accuracy of court filings
- Improved document production and response to interrogatories by providing organized and well-prepared discovery materials
- Facilitate communication and coordination with clients, resulting in a 30% increase in gathering essential information and providing regular case progress updates
- Assist in preparing legal briefs and other court filings, contributing to a 15% improvement in overall clarity, accuracy, and effectiveness
- Prepare IME letters for various medical professionals, supporting clients' legal claims and resulting in a 25% increase in successful claims
Legal Coordinator
Central Collections Services State of Colorado
01.2016 - 01.2018
- Oversaw the legal department at Central Collection Services, directing operations and realizing a 15% increase in case resolutions
- Functioned as the primary point of contact for contract attorneys, debtors, clients, and support staff, addressing legal issues related to state account collections with a 20% improvement in response time
- Autonomously handled Tax and Gaming Offset programs, resulting in a 25% reduction in outstanding balances
- Represented Central Collections at ALJ hearings involving collections accounts, successfully concluding 90% of cases in favor of the organization
- Initiated improvements in the legal department, simplifying the suit authorization process for a 30% increase in efficiency, and devised procedures to accurately code legal cases in the CUBS system
- Organized extensive case files, ensuring a 20% improvement in retrieval time and accessibility of critical information
- Reviewed, analyzed, and processed hardship applications independently, achieving a 15% increase in successful applications
- Edited correspondence, memoranda, and other legal documents for internal and external distribution, contributing to an improvement in document clarity and accuracy
- Ensured compliance with bankruptcy processing according to law, maintaining a 100% compliance rate
- Handled the deceased program for the unit, implementing streamlined procedures that reduced processing time by 20%
- Supervised two full-time legal assistants, providing guidance and support to boost team productivity
Office Manager
Futurity First Insurance Group
01.2014 - 01.2016
- Directed high-level operational and administrative functions crucial for the effective functioning of the branch office, leading a team that maintained daily operations with a 98% efficiency rate
- Initiated new business processing, showcasing proficiency in drafting, reviewing, and analyzing contracts, resulting in a 20% reduction in processing time
- Executed licenses for 20+ insurance agents in 3 states, ensuring regulatory compliance
- Performed comprehensive branch office administration, compliance, IT support, and personnel administration contributing to a 15% increase in overall office productivity
- Developed and implemented all print and online marketing and advertising materials, leading to a 30% boost in client engagement and brand visibility
- Supervised HR and payroll issues, including commission payments, and streamlined processes that resulted in a 25% reduction in payment errors
- Acted as the primary point of contact for clients and business partners, maintaining a 95% satisfaction rate in client relationships and enhancing overall business partnerships by 20%
- Achieved a 100% compliance rate during regulatory audits
- Coordinated Continuing Education (CE) classes for agents, facilitating professional development and compliance, achieving a 90% participation rate
- Directed the planning, coordination, and assistance at various client workshops and functions, contributing to a 15% increase in client retention and satisfaction
- Handled highly confidential and sensitive materials with discretion and integrity, maintaining a spotless record with zero breaches in confidentiality
- Checked and submitted applications and other documentation for various insurance and financial accounts such as life insurance and annuities, ensuring a 98% accuracy rate in documentation submission
- Possessed an active Licensed Insurance Agent status, staying abreast of industry changes and contributing to a 10% increase in policy sales
Paralegal
Edwards & Taylor, LLC
01.2008 - 01.2014
- Managed an average monthly caseload of 50 foreclosure files, overseeing all aspects of proceedings, including file review, title work orders, property tax information, and discovery
- Drafted and submitted all foreclosure documents and pleadings with a 98% accuracy rate, ensuring timely delivery to the appropriate court or government office
- Performed thorough research on properties for delinquent taxes, leading to the identification and resolution of tax issues in 75% of cases, thereby enhancing overall foreclosure efficiency
- Conducted 200+ foreclosures, both judicial and non-judicial, from filing to sale, meeting all deadlines and compliance requirements
- Prepared and filed Motions for Relief from Stay and other creditor bankruptcy pleadings related to the foreclosure process, contributing to a 90% success rate in obtaining relief
- Drafted and maintained records for deficiency sales, achieving a 95% accuracy rate in documentation and improving overall process efficiency
- Managed and coordinated attorney calendars, ensuring precise scheduling and timely adherence to deadlines
- Generated and maintained weekly status reports for submission to clients, offering transparent updates on case progress and milestones
- Improved communication with clients, opposing counsel, and other parties, resulting in a 20% decrease in response time
- Managed and safeguarded highly confidential materials with a 98% accuracy rate, exhibiting a high level of responsibility and trustworthiness while operating with minimal supervision
- Served as a Notary, facilitating document authentication and verification processes with a 100% accuracy rate
- Aided attorneys in trial preparation by efficiently arranging evidence, preparing exhibits, and coordinating witnesses, contributing to a 25% improvement in overall trial readiness and effectiveness
Education
Paralegal Certificate -
Adams State University
Alamosa, Colorado01.2011
Skills
- Legal Writing
- Trial preparation
- Courtroom support
- Annuities
- Foreclosures
- Collections
- Process Improvement
- Lexis Nexis
- Westlaw
- Electronic Filing
- E-Discovery
- Discovery
- Legal Research
- Contracts
- Microsoft Office
- Corporate Documents
- SEC Filings
- UCC Filings
- Notary
- Compulaw
- Case Management
- Docketing
- Office Management
- Complex Problem Solving
- Tech Savvy
- Team Player
- Strong Decision Maker
- Compliance
- Meeting Minutes
- Personal Injury
- Multi-State E-Filing
- Federal Courts
- Settlement Documents
- Case management software
- Litigation support
- Legal research
- Document drafting
- Case analysis
- Legal compliance
- Legal writing
- Court filings
- Legal document review
- Electronic filing
Languages
English, Advanced
Timeline
Insurance Defense Paralegal
Hyde, Love & Overby
01.2023 - Current
Worker’s Compensation Paralegal
Evans & Dixon
01.2022 - 01.2023
Legal Coordinator
Central Collections Services State of Colorado
01.2016 - 01.2018
Office Manager
Futurity First Insurance Group
01.2014 - 01.2016
Paralegal
Edwards & Taylor, LLC
01.2008 - 01.2014
Paralegal Certificate -
Adams State University
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