Jennifer Livingston
Noble,OK
Summary
Adaptable Office Manager with distinguished skills in budgeting, data entry and communications. Offers expert abilities in streamlining offices for improved functionality and productivity. Quick to support visitors and staff with diverse needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Manager
Pinnacle Design Group
Norman, OK
06.2024 - Current
- Monitored inventory levels and placed orders when needed.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Used judgment and initiative in handling confidential matters and requests.
- Produced thorough, accurate and timely reports of project activities.
- Maintained filing system for records, correspondence and other documents.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Provided administrative support to management team including preparing reports and presentations.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
Manager
Great Clips
Norman, OK
06.2023 - 07.2024
- Created monthly reports for senior management summarizing operational performance metrics.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Led a team of 6 employees, ensuring high productivity and excellent customer service.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Monitored staff performance and addressed issues.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Directed recruitment, hiring, and training of new staff members.
- Delegated work to staff, setting priorities and goals.
Administrative Assistant
Cantera Concrete
OKC, OK
05.2021 - 06.2023
- Processed invoices for payment using accounting software applications.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Managed database systems containing customer contact information.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled incoming calls and directed callers to appropriate department or employee.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Handled confidential documents in an organized fashion according to established protocol.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Assisted with onboarding new hires by providing orientation packets and scheduling training sessions.
- Assisted in onboarding new hires into the organization by providing training on relevant technologies as well as company policies and procedures.
- Reviewed daily bank transactions and reconciled to general ledger accounts.
Education
BBA - Business Management
University of Phoenix
Phoenix, AZ10-2025
Associate of Applied Science - Business Administration
NEO A&M
Miami, OK05-2013
Skills
- Inventory management
- Clerical support
- Employee training
- Time management
- Billing
- Negotiation
- Recruitment and hiring
- Mail handling
- Banking operations
- Analytical skills
- Self motivation
Certification
- Certificate in Small Business and Entrepreneur
- OSHA 10
- CPR/First Aid
- Cosmetologist License
- Insurance Producer P&C
Timeline
Office Manager
Pinnacle Design Group
06.2024 - Current
Manager
Great Clips
06.2023 - 07.2024
Administrative Assistant
Cantera Concrete
05.2021 - 06.2023
BBA - Business Management
University of Phoenix
Associate of Applied Science - Business Administration
NEO A&M
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