Jennifer Lizear

Customer service, cashier, stock supplies, and other duties

• Mixed dough, scaled breads, and cakes, fried doughnuts and performed baking duties.
• Streamlined bakery operations through the implementation of efficient work procedures and time management techniques.
• Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
• Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
• Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
• Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
• Strengthened customer loyalty by promptly addressing any concerns or complaints and taking corrective action as needed.
• Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
• Checked expiration dates and rotated products to verify freshness and avoid spoilage.
• Maintained tidy and organized work area to comply with cleanliness standards.
• Prioritized helping customers over completing other routine tasks in store.
• Created inviting environment for customers by maintaining store organization and cleanliness.

Assist plumber, book keeping, banking management, send and complete invoices

Customer service cashier

Tech aide, develop x-rays, answer multi phone lines, filing, order office supplies, Head of front desk, patient coordinator, scheduling, and other office duties

• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Prepared and arranged instruments, medications, and required materials for dental procedures.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
• Sterilized rooms and prepped equipment and instruments for Number procedures daily.
• Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
• Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
• Prepared patient x-rays and images for dentist review.
• Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
• Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
• Explained treatment procedures and instructed patients on home care guidelines.
• Contributed to office organization by maintaining accurate patient records and updating files regularly.
• Collaborated with dental team to develop treatment plans, ensuring patient needs were met comprehensively.
• Contributed to clinic's reputation for excellence by consistently receiving positive patient feedback.
• Improved dental procedure outcomes with accurate preparation of filling and crown materials.
• Enhanced patient rapport by consistently delivering compassionate and professional care.
• Increased office efficiency by maintaining patient records with up-to-date information.
• Assisted in emergency dental procedures, providing critical support in high-pressure situations.
• Enhanced team productivity by providing timely assistance during complex dental procedures.
• Assisted in dental radiography, ensuring safety and accuracy for diagnostic purposes.
• Supported dental procedures, ensuring efficient operation and patient satisfaction.
• Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
• Prepared treatment areas for patient care, ensuring sterile and organized environment.
• Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
• Scheduled and confirmed patient appointments.
• Prepared and sterilized instruments and materials for use by dentists.
• Prepared patient X-rays and images for review by dentist.
• Exposed, developed and mounted dental x-rays.
• Staged tray for procedures by arranging dental instruments and equipment.
• Maintained a clean and sterile work environment to prevent cross-contamination and infection.

• Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
• Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
• Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
• Took dental images following strict patient protection rules, applying lead aprons.
• Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
• Trained new employees and delegated daily tasks and responsibilities.
• Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
• Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
• Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
• Completed store opening and closing procedures and balanced tills.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
• Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
• Enforced company policies and regulations with employees.
• Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
• Helped store management meet standards of service and quality in daily operations.
• Responded to and resolved customer questions and concerns.
• Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
• Conducted routine inspections to check quality and compliance with established specifications.
• Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.
• Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
• Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
• Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
• Increased sales performance through effective upselling techniques and staff training initiatives.
• Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
• Resolved conflicts between employees to maintain positive and productive work environments.
• Completed cash and credit card transactions accurately using POS software.
• Implemented policies and standard operating procedures for continuous improvement.
• Cultivated professional working relationships with peers and supervisors.
• Increased customer satisfaction and grew business by maintaining close relationships with customers.
• Collaborated with other leaders and executives to direct workflow and support operations.
• Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
• Coordinated merchandising, promoted new products and increased brand awareness.
• Led improvement initiatives to advance operational efficiencies and increase revenue.