JENNIFER L JENKINS
Holland,MI
Summary
Dynamic leader with proven ability to enhance organizational performance through effective team building and customer service strategies. Demonstrated success in rapidly identifying and implementing positive changes that drive company growth. Expertise in employee training, performance monitoring, and morale enhancement to boost engagement. Specialization in leadership development, operational strategy, and financial management.
Overview
16
16
years of professional experience
Work History
Senior Director, Enterprise Sales
Everstream
Midwest
01.2024 - Current
- Collaborated with senior leadership to define company vision and strategic goals.
- Established key performance indicators to measure departmental effectiveness and efficiency.
- Developed training programs to enhance employee engagement and professional growth opportunities.
- Promoted a culture of collaboration among staff members through regular communication, feedback, and recognition.
- Facilitated meetings between internal teams to ensure alignment on initiatives.
Director, Regional Sales
Everstream
Michigan
10.2019 - 01.2024
- Coordinated sales team to achieve regional sales objectives through effective strategy development.
- Utilized strong negotiation skills to assist team members in closing challenging deals with lucrative clients.
- Recruited and hired top talent, enhancing sales team's overall skills and expertise.
- Serviced accounts to strengthen business relationships and drive customer satisfaction.
Sales Manager, Mid Market Accounts
Spectrum Enterprise
West Michigan
01.2010 - 10.2019
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Education
Bachelor of Science - Finance
Michigan State University
East Lansing, MI12.1990
Business Law/Study Abroad Program MSU
Erasmus University
Rotterdam, The NetherlandsSkills
- Negotiation techniques
- Conflict resolution
- Adaptability to change
- Collaborative leadership
- Training development
- Sales forecasting
- KPI Analysis
- Developing Partnerships
- Strategic Selling
- Strategic Planning
Accomplishments
- Multiple year President's Club winner
Timeline
Senior Director, Enterprise Sales
Everstream
01.2024 - Current
Director, Regional Sales
Everstream
10.2019 - 01.2024
Sales Manager, Mid Market Accounts
Spectrum Enterprise
01.2010 - 10.2019
Bachelor of Science - Finance
Michigan State University
Business Law/Study Abroad Program MSU
Erasmus University