Jennifer L. McBride
Las Vegas
Summary
Dedicated and experienced customer service representative with a background in healthcare, retail, and telecommunications. Proven ability to handle high-pressure environments, multitask efficiently, and maintain professionalism across diverse industries.
Hardworking professional with impressive skills in horticulture and landscaping. Committed to worksite safety and client satisfaction. Well-versed in operating equipment to plant, trim and protect customer greenery and produce attractive, long-lasting displays.
Overview
25
25
years of professional experience
Work History
Landscape/waterer
Westdeck Concrete Coating & Landscaping
02.2025 - 05.2025
- Drove landscaping crew to job sites and ensured quality standards were met
- Maintained aesthetic quality of planters and irrigation across Downtown Summerlin
- Ensured all plants and greenery were properly watered and maintained
Housekeeper
Touch Discount Day Salon
09.2022 - 04.2023
- Maintained cleanliness of pedicure chairs, treatment rooms, and equipment
- Replenished spa supplies and ensured sanitation standards were upheld
- Prepared massage and spa rooms for incoming clients
Cashier
Lowe's
08.2017 - 06.2019
- Processed high-volume transactions with accuracy and professionalism
- Guided customers on product availability and resolved complaints courteously
- Maintained front-end appearance and handled cash drawer reconciliation
Rec Aide
Aquatic Training Center (NAF), Fort Bliss
02.2014 - 05.2016
- Verified identification at facility entrance and provided customer support
- Managed multi-line phones, scheduled activities, and maintained a clean front desk
- Assisted patrons with facility inquiries and program registration
Phlebotomist
Physicians Medical Center
10.2011 - 04.2012
- Performed blood draws and specimen collection
- Conducted EKGs and handled lab data entry
- Ensured patient comfort and maintained accurate records
Customer Care Representative
T-Mobile Wireless
10.2000 - 10.2006
- Handled billing, equipment issues, and escalations with professionalism
- Utilized conflict resolution techniques to ensure customer satisfaction
- Maintained metrics in a fast-paced call center environment
Education
Phlebotomy/Laboratory Assistant -
Valley Medical College
01-2011
Medical Administrative Assistant - undefined
Western Medical College
01-1995
Skills
- Phlebotomy
- EKG Administration
- Customer Service
- Conflict Resolution
- Cash Handling
- POS Systems
- Multi-Line Phone Systems
- Data Entry
- Record Management
- Microsoft Office
- Basic Computer Proficiency
Additional Information
Experienced adapting to relocations as a military spouse; now permanently settled and seeking long-term opportunity in Las Vegas.
Timeline
Landscape/waterer
Westdeck Concrete Coating & Landscaping
02.2025 - 05.2025
Housekeeper
Touch Discount Day Salon
09.2022 - 04.2023
Cashier
Lowe's
08.2017 - 06.2019
Rec Aide
Aquatic Training Center (NAF), Fort Bliss
02.2014 - 05.2016
Phlebotomist
Physicians Medical Center
10.2011 - 04.2012
Customer Care Representative
T-Mobile Wireless
10.2000 - 10.2006
Medical Administrative Assistant - undefined
Western Medical College
Phlebotomy/Laboratory Assistant -
Valley Medical College