Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Liam Ray

Lawrence

Summary

Dedicated customer service professional with experience at Chick-fil-A, known for enhancing guest satisfaction through exceptional service and effective complaint resolution. Skilled in maintaining cleanliness and fostering a welcoming atmosphere, I leverage active listening and critical thinking to create memorable dining experiences, resulting in increased customer loyalty.

Developed skills in event coordination and customer service within fast-paced food service environment, seeking to transition into new field. Demonstrates efficiency in managing logistics and delivering high-quality service. Ready to leverage these transferable skills to contribute effectively in different professional setting.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Waterer

Home Depot
02.2025 - 06.2025
  • Watered plants on a daily schedule to best keep the plants healthy and ready to be purchased.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Front of House Team Member

Chick-fil-A
07.2024 - 02.2025
  • Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
  • Handled customer complaints professionally and efficiently, resulting in increased repeat business.
  • Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for patrons.

Education

Bachelor of Science - Biochemistry

University of Kansas
Lawrence, KS
05-2029

Free State High School
Lawrence, KS
05-2025

Skills

  • Cleanliness
  • Active listening
  • Critical thinking
  • Customer service
  • Complaint resolution
  • Compassion and empathy
  • Time management

Certification

  • CNA - Certified Nurse Assistant

Timeline

Waterer

Home Depot
02.2025 - 06.2025

Front of House Team Member

Chick-fil-A
07.2024 - 02.2025

Bachelor of Science - Biochemistry

University of Kansas

Free State High School

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