Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Long

Summary

Reliable and friendly professional with 12+ years of customer service experience. Community mental health advocate and champion of social justice. An effective communicator, conflict resolver, and passionate about working with people. Known for working well under pressure, maintaining positive relationships, and managing conflict resolution.

Overview

12
12
years of professional experience

Work History

Bartender

Port Marina
05.2025 - Current
  • Prepares and serves beverages in a high volume, fast paced environment.
  • Provides exceptional guest service and boosts repeat business.
  • Maintains a clean and organized workspace.
  • Successfully upsells to guests, adding increased sales to nightly reports.

Bartender / Bar Manager

Delicious Heights
09.2017 - 04.2025
  • Identified and resolved customer complaints about food or service.
  • Built rapport and developed meaningful relationships with guests.
  • Trained and prepared new staff members, including more than 30 new hires to complete proficiency.
  • Curated seasonal cocktail menus as well as specialty holiday drinks.
  • Booked, coordinated, and oversaw setup of private events.
  • Maintained proper inventory of all bar items, liquor, and necessary ingredients.
  • Ensured bar staff was adhering to New Jersey laws regarding alcohol beverage service.

Server

Prestige Diner
12.2013 - 08.2017
  • Served food and beverages to guests.
  • Displayed efficient and organized service.
  • Utilized strong customer service skills.

Education

Bachelor of Arts - Social Science

Ramapo College of New Jersey
Mahwah, NJ
01-2024

Skills

  • Strong multitasker
  • Clear and effective communicator
  • Engaging personality
  • Dependable and responsible

Timeline

Bartender

Port Marina
05.2025 - Current

Bartender / Bar Manager

Delicious Heights
09.2017 - 04.2025

Server

Prestige Diner
12.2013 - 08.2017

Bachelor of Arts - Social Science

Ramapo College of New Jersey

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