Jennifer Lopez-Munoz
Springtown,TX
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. I am currently working to obtain my CPA certification which is my main goal. I would love to have a opportunity for a job that offers me more knowledge to reach my goal.
Overview
7
7
years of professional experience
Work History
Accounts Payable/Payroll Specialist
Escalante Concrete
Fort Wo, TX
03.2021 - 03.2022
- Reconciled payroll discrepancies by reviewing time sheets, production charts and wage tables.
- Prepared and balanced end-of-period reports and reconciled payroll issues.
- Audited time records submitted by clients to verify conformance with appropriate administrative policies and regulations.
- Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
- Reconciled monthly benefit statements from vendors to ensure accuracy of information in the payroll system.
- Coded invoices and other records to maintain organized and accurate records.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Classified and summarized financial data to compile and enter in financial records
- Entered data into accounting system to maintain accurate financial records.
Customer Service Cashier
Lowes Home Improvment
Weatherford, TX
03.2018 - 03.2021
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Welcomed customers, offering assistance to help find store items.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
Head Waiter
El Rancho Nuevo
Springtown, TX
01.2015 - 02.2018
- Managed daily operations of the host stand including reservations, seating arrangements, and greeting guests upon arrival.
- Performed regular inventory checks on supplies such as napkins, utensils, and condiments, ordering additional supplies as needed.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Answered 10-15 calls per shift to assist with customer questions and concerns.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Education
MBA - Accounting
Grand Canyon University
Phoenix, AZ02-2025
BBA - Accounting And Finance
University of Texas At Arlington
Arlington, TX12-2023
Associate of Arts -
Weatherford College
Weatherford, TX08-2019
Skills
- New Employee Processing
- Skilled in Sage and Quickbooks
- Microsoft Excel, Word, and Outlook
- Bilingual speak Spanish and English
- Customer Service
- Telephone and Email Etiquette
- Analytical Skills
- Accounts Payable
- Daily Payroll Activities
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Accounts Payable/Payroll Specialist
Escalante Concrete
03.2021 - 03.2022
Customer Service Cashier
Lowes Home Improvment
03.2018 - 03.2021
Head Waiter
El Rancho Nuevo
01.2015 - 02.2018
MBA - Accounting
Grand Canyon University
BBA - Accounting And Finance
University of Texas At Arlington
Associate of Arts -
Weatherford College