JENNIFER-LORRAINE STRAKER
New Rochelle,NY
Summary
Detail-oriented and organized professional with strong computer skills seeking a remote data entry position. Fast and accurate typist with excellent time management abilities and proven experience working independently. Committed to maintaining high standards of data accuracy while meeting deadlines.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Kohls Department Store
08.2017 - Current
- Handle customer transactions with 99% accuracy while maintaining detailed records
- Process and verify information in company database system
- Organize and file digital and physical documents according to established systems
- Communicate effectively with team members in fast-paced environment
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Administrative Volunteer
Local Community Center
01.2021 - 01.2022
- Managed sign-in sheets and participant information in Excel spreadsheets
- Entered program attendance data with consistent accuracy
- Organized digital files and maintained electronic records
- Assisted with basic data cleanup and verification tasks
Education
High School Diploma - Computer Applications coursework, Business Technology electives
New Rochelle High School
New Rochelle, NY06-2010
Skills
- Typing Speed: 65 WPM with 98% accuracy
- Microsoft Office Suite (Excel, Word, Outlook)
- Google Workspace
- Spreadsheet organization
- Basic database navigation
- Strong attention to detail
- Time management
- Self-motivated
- Proficient with various operating systems (Windows, macOS)
- Clear written and verbal communication skills
- Reliable high-speed internet
- Dedicated workspace
- Available to work flexible hours
Languages
English
Native or Bilingual
Timeline
Administrative Volunteer
Local Community Center
01.2021 - 01.2022
Customer Service Representative
Kohls Department Store
08.2017 - Current
High School Diploma - Computer Applications coursework, Business Technology electives
New Rochelle High School
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