Jennifer Loupe
Kyle,TX
Summary
Detail-oriented administrative assistant with extensive experience in organizing office operations and fostering effective communication. Known for taking initiative in problem-solving and maintaining a positive work environment to enhance productivity and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Caretaker
Family Member
Kyle, TX
02.2025 - 12.2025
- Assisted with daily living activities to enhance comfort and well-being.
- Maintained cleanliness and organization of living spaces for safety and hygiene.
- Provided companionship and emotional support to foster positive relationships.
- Monitored health conditions, reporting changes to all family members promptly.
Administrative Assistant
AHI Supply
Buda, TX
04.2023 - 02.2025
- Professional written and verbal communication with customers and coworkers in other departments in order to provide exceptional customer service/timely deliveries
- Organized and maintained electronic filing systems for easy access to documents and records.
- Coordinated office supplies procurement, maintaining inventory levels and vendor relationships.
- Prioritizing tasks and managing multiple time sensitive deadlines at once
- Maintaining and cultivating long-term customer relationships
- Creating purchase orders
- Processed purchase orders from Supply Pro ensuring precision and prompt fulfillment of requested construction materials
- Proactively identified and resolved potential issues fostering seamless operations
- Assisting with A/R duties, receiving and posting payments , collection calls, documenting date/communication with customer, returning undelivered materials back to database
Customer Service Representative
Edible Arrangements
Kyle, TX
10.2019 - 03.2023
- Greeted customers in a friendly and professional manner, in person and by phone
- Assisted customers with placing orders, answering inquiries, and quickly resolving complaints
- Maintained a thorough understanding of product line, in effort to upsell and make personal recommendations
- Ensured orders met quality standards
- Ordering fruit as needed
- Delivery driver
- Food preparation
Administrative Assistant
Craters & Freighters
Buda, TX
09.2016 - 09.2019
- Prepared tailored quotes for custom built wooden crates, configuring freight shipping costs, requesting white glove delivery and insurance estimates
- Coordinated, scheduled and tracked freight shipments ensuring a timely delivery
- Processed customer orders, keeping customers informed on status of production/delivery
- Ensured office and meeting rooms were consistently clean, organized, and presentable for daily use
- Ordering office supplies
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
High School Diploma -
Port Neches-Groves High School
Port NechesSkills
- Scheduling/calendar management
- Microsoft Excel
- Microsoft outlook
- Netsuite
- Oracle
- Supply Pro
- CRM Software
- Time management
- Prioritizing tasks
- Initiative taker
Timeline
Caretaker
Family Member
02.2025 - 12.2025
Administrative Assistant
AHI Supply
04.2023 - 02.2025
Customer Service Representative
Edible Arrangements
10.2019 - 03.2023
Administrative Assistant
Craters & Freighters
09.2016 - 09.2019
High School Diploma -
Port Neches-Groves High School