Jennifer Loving
BATAVIA
Summary
Experienced Volunteer Engagement Manager skilled in volunteer coordination and effective communication. Successfully managed recruitment and training initiatives, fostering collaboration among staff and volunteers to enhance community impact and ensure alignment with organizational goals.
Overview
11
11
years of professional experience
Work History
Volunteer Engagement Manager
City Gospel Mission
Cincinnati
10.2024 - Current
- Owned the process for onboarding, training, engaging and helping to supervise volunteers who serve in City Gospel Mission's Homeless Shelter.
- Collaborated with staff to optimize volunteer engagement and ensure alignment with mission needs.
- Managed the online recruitment and placement of individual volunteers and groups.
- Identify new volunteer opportunities for the mission, working with staff to create new volunteer role descriptions and create opportunities in the volunteer management system.
- Develop and conduct volunteer training/education for new and returning volunteers.
- Facilitated proactive communication with volunteers prior to scheduled service regarding schedule needs and any issues requiring attention.
- Maintain volunteer management system to ensure data integrity.
- Led regular prayers to provide spiritual support for individuals served, including volunteers and staff.
Step Forward Director
City Gospel Mission
Cincinnati
01.2024 - Current
- Directed Step Forward program for individuals in addiction recovery, uniting volunteers and participants for 5K and 10K races.
- Oversaw fundraising initiatives, coordinating volunteer efforts that secured program funding.
- Managed budget for Step Forward season to ensure financial sustainability.
- Developed training schedules aligned with goal races to optimize participant performance.
- Created and led volunteer training sessions to improve team effectiveness and participant support.
- Communicated weekly with volunteers through emails and newsletters to provide updates and information.
- Established sponsorships for discounted race entries and gear, expanding program resources.
Event Coordinator
City Gospel Mission
Cincinnati
01.2023 - 09.2024
- Manage all aspects of City Gospel Mission events, meet deadlines, and stay within budget.
- Cultivated relationships with vendors, venues, volunteers, internal departments, and donors while designing and executing creative and logistical elements of events.
- Coordinated with staff, volunteers, and vendors to define event requirements and acted as liaison to department vice presidents during planning.
- Oversaw event experiences from conception to post-event review, managing on-site preparations, production, and breakdown to ensure successful execution.
- Resolved unexpected issues during event execution to maintain smooth operations.
- Maintained accurate donation records and managed database entries for tracking purposes.
Training Program Director
Fleet Feet
Cincinnati
07.2018 - 10.2022
- Led training programs for over 800 participants across various race distances, including 5k to ultra marathons.
- Developed training schedules aligning with goal races for optimal performance.
- Established clinics on nutrition, running form, race day preparation, and recovery techniques to support participant training.
- Secured sponsorships to enhance participant experience through valuable discounts and perks.
- Planned and executed 20:12 celebration running event, attracting hundreds of runners and fostering community engagement.
- Created engaging content and communicated updates through app, newsletters, and social media.
- Served as spokesperson for program in podcasts, local TV, and national wellness festivals.
- Partnered with minority-owned businesses to launch a free run club promoting diversity.
- Collaborated with City Gospel Mission and Mary Magdalen House to equip clients with properly fitted donated running shoes.
Logistics Coordinator
Fleet Feet
Cincinnati
07.2015 - 07.2018
- Managed the ambassador team through application process, coordination of race day responsibilities and communication of expectations throughout the year.
- Managed customer database of race participants and health fair attendees to promote in-store specials and events through targeted newsletters.
- Negotiated race sponsorships and coordinated marketing, social media content, packet pick-up/event day details, and special discounts for training program participants.
- Organized community events in-store to engage local customers
- Created fliers to promote upcoming community events
Education
Marketing And Fashion Design
University of Cincinnati
Cincinnati Skills
- Volunteer coordination
- Event planning
- Fundraising strategies
- Budget oversight
- Community engagement
- Data management
- Training development
- Relationship building
- Problem solving
- Team collaboration
- Effective communication
- Time management
Timeline
Volunteer Engagement Manager
City Gospel Mission
10.2024 - Current
Step Forward Director
City Gospel Mission
01.2024 - Current
Event Coordinator
City Gospel Mission
01.2023 - 09.2024
Training Program Director
Fleet Feet
07.2018 - 10.2022
Logistics Coordinator
Fleet Feet
07.2015 - 07.2018
Marketing And Fashion Design
University of Cincinnati