Ran all billing, deposits, phone answering. Ran all classify section of The Reminder Newspaper. Field service for new ads. All mailing of bills and tear sheet for the companies billing.
Overview
8
8
years of professional experience
Work History
Sales Associate/office Clerk
Down Jersey Limited Corp/ Reminder Newspaper
Millville NJ
04.2019 - 02.2026
Delivered exceptional customer service to enhance client satisfaction and loyalty.
Developed strong relationships with customers, leading to repeat business and referrals.
Built relationships with customers to encourage repeat business.
Engaged in friendly conversation with customer to better uncover individual needs.
Caregiver, Special Needs
Benchmark Assisted Living
Vineland, NJ
01.2018 - 12.2019
Provided personalized care to individuals with special needs, ensuring comfort and safety.
Developed and implemented individualized care plans based on client assessments and preferences.
Assisted clients with daily living activities, fostering independence and dignity.
Collaborated with multidisciplinary teams to enhance service delivery and support client goals.
Monitored health status of clients, reporting changes to healthcare providers promptly.
Advocated for client needs and preferences within the assisted living community framework.
Prepared meals and snacks and fed clients.
Streamlined care processes, improving efficiency in service delivery for residents with special needs.
Education
High School Diploma -
Clearview Regional High School
Mullica Hill, NJ
06-1977
Skills
Customer service
Time management
Listening skills
Multi-tasking strength
Accomplishments
Increased productivity [number]% by implementing several process improvements.
Developed and implemented [Procedure description], which resulted in increased company efficiency and productivity.