Jennifer Lupercio
Customer Relations & Inventory Coordinator
Bothell,WA
Summary
Results-driven Sales Associate with proven success in leading sales teams to achieve targets and expand market reach. Skilled in developing effective sales strategies, fostering client relationships, and identifying new business opportunities. Demonstrated ability to improve team performance through coaching and motivational techniques. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes.
Overview
7
7
years of professional experience
Work History
Jewelry Sales and Operations
Precious Treasures
Lynnwood, WA
05.2024 - Current
- Managed inventory, ensuring timely and efficient stock control, with a focus on providing tailored services for repeat customers.
- Led the collaboration with jewelry repair shops to meet client needs, maintaining seamless communication for custom orders and repairs.
- Made custom jewelry orders for clients, demonstrating attention to detail, and an understanding of individual preferences.
- Demonstrated expertise in jewelry standards, trends, and quality, providing clients with accurate, up-to-date product knowledge.
- Utilized a POS system for order processing, sales tracking, and inventory management, ensuring smooth transactions and up-to-date records.
- Maintained the shop's social media presence by curating Instagram posts, using promotional strategies to increase engagement, and sales.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Assisted in organizing jewelry expos, coordinating logistics, and ensuring smooth event execution
Receptionist
Mountlake Terrace Recreation Pavilion
Mountlake Terrace, WA
01.2023 - 12.2023
- Used Excel to maintain public event time schedules.
- Checked in visitors, registering insurance for customers as needed.
- Organized Pavilion student files and application paperwork.
- Maintained email communication with other staff to ensure that customer needs were met.
- Scheduled appointments for clients, customers, and other visitors.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Kept financial reports for Pavilion sports classes, and those using insurance.
Barista
Starbucks/Mercury’s Coffee Co.
08.2018 - 09.2023
- Prepared 20+ menu items according to recipes and special requests
- Proficient in maintaining inventory item counts and communicating to management when running low
- Sold coffee, coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines
- Kept equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventative maintenance, and calling for repairs
Education
Bachelor’s Degree -
University of Washington
Bothell06-2026
Associate’s Degree -
Shoreline Community College
Shoreline05.2024
High School Diploma -
North Creek High School
Bothell06.2020
Skills
- Collaborative mindset
- Staff training
- Sales leadership
- Brand promotion
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Jewelry Sales and Operations
Precious Treasures
05.2024 - Current
Receptionist
Mountlake Terrace Recreation Pavilion
01.2023 - 12.2023
Barista
Starbucks/Mercury’s Coffee Co.
08.2018 - 09.2023
Bachelor’s Degree -
University of Washington
Associate’s Degree -
Shoreline Community College
High School Diploma -
North Creek High School
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