Jaydon Eaton
Lubbock,TX
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in Customer Service.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Hidden Treasures Estate Sales
02.2024 - Current
- Assisted customers with inquiries and product information, ensuring positive experiences during estate sales.
- Resolved customer complaints efficiently, maintaining high satisfaction levels through effective communication.
- Conducted thorough inventory checks, facilitating accurate tracking of items for sale and enhancing operational efficiency.
- Collaborated with team members to organize and set up sales events, optimizing space and display aesthetics.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed feedback system for customers to share their service experience, leading to actionable improvements.
- Improved resolution time with effective problem-solving for customer complaints.
Sandwich Artist
SUBWAY®Restaurants
12.2024 - 03.2025
- Prepared high-quality sandwiches following customer specifications and recipes.
- Ensured cleanliness and organization of workstations to maintain food safety standards.
- Assisted in inventory management, tracking supplies for timely restocking.
- Collaborated with team members to streamline sandwich preparation processes.
Cashier
McDonald's
10.2024 - 11.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers in locating products and answering inquiries.
- Collaborated with team members to ensure smooth store operations.
Theatre Usher/Customer Service Cashier
Cinemark Theaters
07.2024 - 09.2024
- Assisted patrons with seating arrangements and ticket inquiries, ensuring a positive experience.
- Monitored audience behavior to maintain safety and comfort during performances.
- Provided information on show schedules and venue facilities to enhance patron engagement.
Customer Service/Food Runner
Main Event
06.2023 - 01.2024
- Delivered food orders efficiently to guests, ensuring timely service and satisfaction.
- Collaborated with kitchen staff to maintain accurate order flow and presentation standards.
- Assisted in training new team members on food safety and customer service protocols.
Education
High School Diploma -
Coronado High School
Lubbock,Tx05-2025
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Conflict resolution
- Payment processing
- Prioritization
- Quality control
- Assertiveness
- Store maintenance
- Coordination
- Stock management
- Customer education
- Customer satisfaction measurement
Timeline
Sandwich Artist
SUBWAY®Restaurants
12.2024 - 03.2025
Cashier
McDonald's
10.2024 - 11.2024
Theatre Usher/Customer Service Cashier
Cinemark Theaters
07.2024 - 09.2024
Customer Service Representative
Hidden Treasures Estate Sales
02.2024 - Current
Customer Service/Food Runner
Main Event
06.2023 - 01.2024
High School Diploma -
Coronado High School