Jennifer Luttrell
Sherrills Ford
Summary
Diligent Deli clerk with background in managing deli operations and ensuring customer satisfaction. Demonstrated success in maintaining high standards of food safety and quality. Utilized effective communication and organizational skills to enhance team performance and streamline processes.
Overview
10
10
years of professional experience
Work History
Senior Deli Clerk
Publix Grocery Store
01.2021 - Current
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Prepared custom orders for customers, consistently meeting their specific preferences while adhering to high quality standards.
- Assisted in training new deli clerks, sharing best practices and providing ongoing support.
- Collaborated with team members to streamline operations and improve overall efficiency.
Housekeeper/Residential
Self-Employed Part-Time
02.2017 - 11.2021
- Sanitized kitchen counters, wiped down cabinets and swept and mopped floors
- Hand dusted and wiped furniture, fixtures and window sills
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
Grocery Clerk
Aldi
09.2018 - 10.2020
- Pleasantly greeted customers and provided prompt and courteous service.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Waitress
Antico Italian Restaurant
04.2017 - 11.2017
- Made menu suggestions, took food orders and delivered entrees to guest table in a timely manner
- Properly open and pour wine at the tableside
- Demonstrate trust, support and respect towards team members in day-to-day work activities
- Managed setup and closing duties for the restaurant in line with brand standards
Bartender/Server
Acropolic Cafe & Grill
06.2015 - 05.2016
- Created a welcoming and enjoyable experience ensuring guest satisfaction by maintaining a friendly, accommodating and positive attitude
- Utilized knowledge of mixed beverages, specialty liquors and craft beers to serve quest and provide wait staff with well-prepared drinks in a timely manner
- Stocked bar with alcohol, mixers, garnishes and related supplies such as ice, glassware, napkins and straws
- Ordered supplies to maintain workflows and meet patron demands
Education
Business Administration -
Central Piedmont Community College
Charlotte, North Carolina01.2020
Skills
Excellent customer service
Product stocking and rotation
Sanitation standards
Product presentation
Deli equipment operation
Safe food handling
Timeline
Senior Deli Clerk
Publix Grocery Store
01.2021 - Current
Grocery Clerk
Aldi
09.2018 - 10.2020
Waitress
Antico Italian Restaurant
04.2017 - 11.2017
Housekeeper/Residential
Self-Employed Part-Time
02.2017 - 11.2021
Bartender/Server
Acropolic Cafe & Grill
06.2015 - 05.2016
Business Administration -
Central Piedmont Community College
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