Jennifer L Williams
Clifton,NJ
Summary
Knowledgeable Director of Facilities with solid background in facilities management, overseeing maintenance, safety, and operational efficiency. Led successful implementation of cost-saving initiatives and facility upgrades, ensuring seamless operations. Demonstrated strategic planning and problem-solving skills to maintain high-quality standards and compliance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director of Facilities-NYC
Westhab
Bronx, NY
09.2023 - 08.2025
- Facilities Director for a NYC housing provider with multiple sites in Brooklyn, Bronx, Manhattan and Queens, totaling 1500+ units, with responsibility for 65 facilities employees and direct supervision of 8 facility managers
- Solicited, negotiated and managed all vending and maintenance contracts ensuring cost savings and budget compliance.
- Managed corrective action plans from external agency reports , mitigating risk and stabilizing program funding.
- Monitored compliance requirements of all NYC agencies governing high-rise building operations, ensuring all tests, inspections, registrations and violations are addressed in a timely manner and reducing code violations by 85%.
Property Manager
Homeless Solutions
Cedar Knolls, NJ
11.2021 - 01.2023
- Leader of the property and facilities management teams of a multi-site affordable housing portfolio.
- Supervised rent collection, monitored arrears for timely tenant intervention maximizing rents collected, referring noncompliant tenants to legal where appropriate.
- Executed leases with incoming tenants, ensured income re-certifications were timely, verified continuous compliance with state and federal regulations.
- Negotiated service and vendor contracts to obtain cost effective pricing, managed all contractor projects, including renovation and capital expense projects.
- Developed and implemented maintenance schedules to enhance property upkeep and reduce repair costs.
- Collaborated with social service agencies to connect residents with essential support services and resources.
Community Director
Silvertree Residential
Hackettstown, NJ
03.2021 - 11.2021
- On-site management of the daily operations of an affordable senior apartment community.
- Directed marketing, leasing, collections, legal referrals, move-ins/outs and tenant relations.
- Coordinated and supervised all maintenance activities including preventive maintenance, vendors and contractors, turn overs and improvements ensuring high quality work, on time and under budget.
- Guaranteed compliance with Management and Occupancy Reviews and HUD Real Estate Center inspections, achieving scores of 90+ or better.
Property Manager
Lee & Associates Commercial Real Estate
New York, NY
11.2018 - 02.2021
- 19-Managed a portfolio of residential, commercial, and mixed-use buildings for Employer and third-party owners in New York City.
- Supervised maintenance staff, contractors and vendors while managing routine repairs, renovations, capital improvements and elevator modernization projects per budgetary requirements.
- Monitored rent collections while collaborating with leasing brokers to set rents for maximum return.
- Worked with owners and tenants to negotiate rent reductions, deferrals, and repayment schedules during the pandemic and lockdown.
- Compiled data for property reports for ownership groups, including monthly financial reporting and property condition summaries and assisted with budget development.
Director of Facilities
The Bridge Inc.
New York, NY
12.2007 - 11.2018
- Supervised 32-person team of maintenance professionals maintaining 24 HUD 202/8 and 811 PRAC residential properties.
- Directed implementation of goals, policies, procedures, and work standards for operational success.
- Requested, reviewed and approved all maintenance and vendor contracts and monitored for quality and high value.
- Led all compliance inspections (REAC, UPCS, Engineering, Insurance risk management) and performed ongoing inspections of all properties in the portfolio ensuring top tier REAC inspection scores of 90+.
Education
Bachelor of Arts Degree - Liberal Studies
Sonoma State University
Rohnert Park, CA05.1998
Skills
- Building code compliance knowledge
- Project Coordination
- Contract Negotiation
- Team Leadership
- Vendor Management,
- Effective communication
- Safety protocols
- Quality control
- Project management
- Preventive Maintenance
- Risk assessment
- Adaptability and flexibility
Certification
OSHA 10, OSHA 30, TCS Tax Credit Specialist, CAM #2228960 Certified Apartment Manager, AHM Assisted Housing Manager, Certificate in Property Management, New York University
Timeline
Director of Facilities-NYC
Westhab
09.2023 - 08.2025
Property Manager
Homeless Solutions
11.2021 - 01.2023
Community Director
Silvertree Residential
03.2021 - 11.2021
Property Manager
Lee & Associates Commercial Real Estate
11.2018 - 02.2021
Director of Facilities
The Bridge Inc.
12.2007 - 11.2018
Bachelor of Arts Degree - Liberal Studies
Sonoma State University