Jennifer L Williams
Clifton,NJ
Summary
Knowledgeable Director of Facilities with solid background in facilities management, overseeing maintenance, safety, and operational efficiency. Led successful implementation of cost-saving initiatives and facility upgrades, ensuring seamless operations. Demonstrated strategic planning and problem-solving skills to maintain high-quality standards and compliance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director of Facilities-NYC
Westhab
09.2023 - 08.2025
- Facilities Director for a NYC housing provider with multiple sites in Brooklyn, Bronx, Manhattan and Queens, totaling 1500+ units, with responsibility for 65 facilities employees and direct supervision of 8 facility managers
- Solicited, negotiated and managed all vending and maintenance contracts ensuring cost savings and budget compliance.
- Managed corrective action plans from external agency reports , mitigating risk and stabilizing program funding.
- Monitored compliance requirements of all NYC agencies governing high-rise building operations, ensuring all tests, inspections, registrations and violations are addressed in a timely manner and reducing code violations by 85%.
Property Manager
Homeless Solutions
11.2021 - 01.2023
- Leader of the property and facilities management teams of a multi-site affordable housing portfolio.
- Supervised rent collection, monitored arrears for timely tenant intervention maximizing rents collected, referring noncompliant tenants to legal where appropriate.
- Executed leases with incoming tenants, ensured income re-certifications were timely, verified continuous compliance with state and federal regulations.
- Negotiated service and vendor contracts to obtain cost effective pricing, managed all contractor projects, including renovation and capital expense projects.
- Developed and implemented maintenance schedules to enhance property upkeep and reduce repair costs.
- Collaborated with social service agencies to connect residents with essential support services and resources.
Community Director
Silvertree Residential
03.2021 - 11.2021
- On-site management of the daily operations of an affordable senior apartment community.
- Directed marketing, leasing, collections, legal referrals, move-ins/outs and tenant relations.
- Coordinated and supervised all maintenance activities including preventive maintenance, vendors and contractors, turn overs and improvements ensuring high quality work, on time and under budget.
- Guaranteed compliance with Management and Occupancy Reviews and HUD Real Estate Center inspections, achieving scores of 90+ or better.
Property Manager
Lee & Associates Commercial Real Estate
11.2018 - 02.2021
- 19-Managed a portfolio of residential, commercial, and mixed-use buildings for Employer and third-party owners in New York City.
- Supervised maintenance staff, contractors and vendors while managing routine repairs, renovations, capital improvements and elevator modernization projects per budgetary requirements.
- Monitored rent collections while collaborating with leasing brokers to set rents for maximum return.
- Worked with owners and tenants to negotiate rent reductions, deferrals, and repayment schedules during the pandemic and lockdown.
- Compiled data for property reports for ownership groups, including monthly financial reporting and property condition summaries and assisted with budget development.
Director of Facilities
The Bridge Inc.
12.2007 - 11.2018
- Supervised 32-person team of maintenance professionals maintaining 24 HUD 202/8 and 811 PRAC residential properties.
- Directed implementation of goals, policies, procedures, and work standards for operational success.
- Requested, reviewed and approved all maintenance and vendor contracts and monitored for quality and high value.
- Led all compliance inspections (REAC, UPCS, Engineering, Insurance risk management) and performed ongoing inspections of all properties in the portfolio ensuring top tier REAC inspection scores of 90+.
Education
Bachelor of Arts Degree - Liberal Studies
Sonoma State University
Rohnert Park, CA05.1998
Skills
- Building code compliance knowledge
- Project Coordination
- Contract Negotiation
- Team Leadership
- Vendor Management,
- Effective communication
- Safety protocols
- Quality control
- Project management
- Preventive Maintenance
- Risk assessment
- Adaptability and flexibility
Certification
OSHA 10, OSHA 30, TCS Tax Credit Specialist, CAM #2228960 Certified Apartment Manager, AHM Assisted Housing Manager, Certificate in Property Management, New York University
Timeline
Director of Facilities-NYC
Westhab
09.2023 - 08.2025
Property Manager
Homeless Solutions
11.2021 - 01.2023
Community Director
Silvertree Residential
03.2021 - 11.2021
Property Manager
Lee & Associates Commercial Real Estate
11.2018 - 02.2021
Director of Facilities
The Bridge Inc.
12.2007 - 11.2018
Bachelor of Arts Degree - Liberal Studies
Sonoma State University