Jennifer Macias
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Application Analyst
Providence Health & Services
03.2022 - Current
- Design and develop application scripts for test scenarios.
- Install, configure and provide ongoing configuration management for 30 applications.
- Collaborate with cross-functional teams to ensure seamless integration between applications.
- Provide exceptional end-user support, resolving technical issues quickly and efficiently.
EMR Specialist
Stars Behavioral Health Group
01.2019 - 03.2022
- Performed troubleshooting, maintenance and optimization of "MyEvolv" application.
- Provided training to clients in use of EMR systems and application.
- Supported daily operations and system maintenance procedures.
- Maintained detailed documentation of application updates and changes to facilitate efficient troubleshooting processes when required.
IT Intern
Kaiser Permanente
07.2018 - 01.2019
- Provided technical support, resolving IT issues to maximize productivity for team members.
- Delivered assistance and support for team-based IT projects.
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
- Supported IT department in handling technology rollout and maintenance.
Education
Bachelor of Science - Computer Information Systems
California State University - Los Angeles
Los Angeles, CA12.2018
Skills
- Complex Problem-Solving
- Attention to Detail
- Application Analysis
- Incident Management
- End-user support
Timeline
Application Analyst
Providence Health & Services
03.2022 - Current
EMR Specialist
Stars Behavioral Health Group
01.2019 - 03.2022
IT Intern
Kaiser Permanente
07.2018 - 01.2019
Bachelor of Science - Computer Information Systems
California State University - Los Angeles
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