Will Hammann
Appleton,WI
Summary
Accurate Applications Analyst proficient in designing and building new applications and modules to accommodate business requirements. A methodical and competent professional with software optimization and troubleshooting expertise. Eager to apply these talents and a superior work ethic to a new position.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Application Analyst
Goodwill North Central Wisconsin
01.2022 - Current
- Assisted in identifying gaps between business requirements and application capabilities and recommend action steps.
- Supported daily operations and system maintenance procedures.
- Collaborated with business owners, vendors and other team members to evaluate and recommend solutions to complex problems and requests.
- Performed troubleshooting, maintenance and optimization of business applications and various hardware devices.
- Documented clients' issues and processes of resolution.
- Provided phishing and Microsoft office suite applications training to team members.
- Managed effort of software and hardware upgrades and deployment of new services and products.
- Trained staff on proper use of systems and conducted orientation seminars.
- Created manuals and published guidelines for proper use of systems.
- Devised technical strategies, created system designs and developed presentation materials for applications.
- Collaborated with upper management to drive strategy and implement new processes.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
Camp Counselor
Glaciers Edge Council
06.2013 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Implemented rules and regulations to enforce discipline and compliance.
- Documented activities, injuries and accidents to inform parents and maintain consistent records.
- Responded to emergency situations by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.
- Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.
- Encouraged team performance to increase camaraderie, trust and rapport.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Evaluated campers' progress and provided feedback to parents.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
- Set up and demonstrated proper use of tents, sleeping bags and camping equipment to encourage preparedness and organization.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Assisted in preparing recreational materials and supplies for each activity.
- Collaborated with other recreation staff in developing new recreational activities.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Monitored participation in recreational activities to provide assistance to participants.
- Kept athletic and games equipment and facilities organized and maintained.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
- Trained staff members on conducting events and following safety procedures.
Education
Bachelor of Science - Computer Science
Saint Norbert College
De Pere, WI05.2022
Skills
- Application Development
- Application Analysis
- Python
- Complex Problem-Solving
- Application Installation
- Programming
- Technical Writing
- Customer Education
- Javascript
- Emergency Response
- Peer Mentoring
- Staff Management
Affiliations
Habitat for Humanity
PULSE Young Professional Network
Certification
NSE 1 & 2, Fortinet - 2023
Carpentry
When I have spare time, I like to volunteer with habitat for humanity.
Timeline
Application Analyst
Goodwill North Central Wisconsin
01.2022 - Current
Camp Counselor
Glaciers Edge Council
06.2013 - 08.2022
Bachelor of Science - Computer Science
Saint Norbert College
NSE 1 & 2, Fortinet - 2023
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