Jennifer Mangum
Tallahassee,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Review Analyst
Capital City Home Loans
03.2020 - Current
- Identify and remedy defects with the production process.
- Recommend, implement or monitor preventative and corrective action.
- Evaluates all credit documents.
Construction Lending Specialist
Capital City Home Loans
03.2020 - Current
- Processed New Builder approvals.
- Created draw schedule budgets.
- Monitored the build process.
- Initiated draw requests and inspections.
- Processed draw disbursements.
- Constant communication with Builders and Borrowers.
QC & Shipping Manager
Capital City Bank
05.2018 - 03.2020
- Managed the QC process to include the prefund reviews, post-close reviews and third party audits.
- Managed all investor and government annual recertifications.
- Managed post-closing, loan delivery, Investor condition and Investor loan purchase processes.
- Implemented new processes within the LOS Encompass.
- Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment.
QC Specialist
Capital City Bank
02.2015 - 05.2018
- Conducted monthly pre-close reviews based upon compliance and investor underwriting guidelines.
- Reported problems and concerns to QC management.
- Collected and analyzed data to measure effectiveness of quality control processes.
- Created action plans to address loan defects.
Processor
Capital City Bank
03.2013 - 02.2015
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Set up and completed loan submission packages.
- Received and reviewed incoming documents and materials.
Loan Processor
Prime Meridian
08.2012 - 03.2013
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Set up and completed loan submission packages.
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
Loan Processor
Bank Of America
05.2001 - 08.2012
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Set up and completed loan submission packages.
Education
No Degree - Computer Programming
Southern Ohio College
Skills
- Residential Construction
- File Management
- Project Management
- Data Review
- Data Integrity
- Document Review
Timeline
Review Analyst
Capital City Home Loans
03.2020 - Current
Construction Lending Specialist
Capital City Home Loans
03.2020 - Current
QC & Shipping Manager
Capital City Bank
05.2018 - 03.2020
QC Specialist
Capital City Bank
02.2015 - 05.2018
Processor
Capital City Bank
03.2013 - 02.2015
Loan Processor
Prime Meridian
08.2012 - 03.2013
Loan Processor
Bank Of America
05.2001 - 08.2012
No Degree - Computer Programming
Southern Ohio College
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