Jennifer Mann

Lebaron Hills Country Club

Lakeville, MA

06.2019 - Current

Sustained venue cleanliness at all phases of events.
Responded to guest questions and facilitated special orders efficiently.
Managed customer issues swiftly, ensuring improved service satisfaction.
Executed sanitation protocols, upholding safety for establishment and its guests.
Ensured ongoing customer satisfaction.
Managed high-volume customer interactions with superior service.
Restored dining setups by removing unclean items.
Ensured tables were properly set and neat to create a welcoming environment for arriving guests.
Transported food and drink trays, adeptly navigating crowded spaces and obstacles.
Executed thorough hygiene protocols for enhanced customer safety.
Liaised with team members to ensure efficient meal service.
Assisted visitors by managing seating arrangements and providing event information.
Engaged pleasantly with patrons.
Involved in ongoing education efforts to improve professional abilities.
Promptly managed guest issues to sustain high levels of customer satisfaction.
Ensured continuous availability of supplies in serving areas.
Maintained outstanding quality in food, beverage and service to ensure customer satisfaction.
Gathered essential feedback through direct questions regarding meals.
Resolved customer food concerns by coordinating with kitchen staff and delivering replacement dishes promptly.
Anticipated operational needs by replenishing supplies and maintaining cleanliness.