Jennifer Marin
Pembroke Pines,FL
Summary
Dedicated and reliable professional, with experience in fast paced hospitality, childcare, and animal care environments. Recognized for being trusted with increase responsibility, including cross trained roles and stepping into leadership support. Known for providing consistent, high-quality service and care.
Overview
2027
2027
years of professional experience
Work History
Child Care
Private Families
Florida
2023 - Current
- Caring for children of various ages
- Assist with meals, cleaning up, school drop off/pickup and day/night routines
- Communicate with parents regarding scheduling, chores, activities, and free time
- Maintain a safe, engaging, fun, and positive environment for the children
Server/ Hospitality Team Member
First Watch
Plantation, FL
04.2025 - Current
- Provide attentive customer service in a fast pace breakfast restaurant environment
- Work cross multiple front of house rolls, including serving, hosting, and expo support
- Manage guest flow by greeting, seating, and maintaining waitlist organization during peak hours
- Ensure food quality and order accuracy at expo before dishes are delivered to guest
- Communicate effectively between kitchen and front of house to maintain smooth service
- Process orders and payments accurately while maintaining efficiency during busy shifts
Front Desk Receptionist
Planet Fitness
Pembroke Pines, FL
07.2023 - 05.2024
- Applied problem-solving skills to resolve customer inquiries and disputes
- Answered approximately 200 calls daily utilizing a courteous and professional manner to collect information and identify customers needs
- Meet and exceeded daily goals, such as helping sign up new members, processing payments, and over all assisting members with anything they needed
Server/ Cashier/ To-Go Specialist
Kouzina
Stamford, CT
08.2022 - 10.2022
- Greeted and interacted with customers in a fast-paced family owned restaurant environment
- Managed transactions using POS systems and handled takeout and phone orders accurately
- Transitioned from cashier/to go specialist to server
- Served 30-100 guest per shift while maintaining customer satisfaction
- Memorized over 50+ menu items to provide personalized recommendations to guest
- Resolved customer concerns and answer questions in a professional matter
- Maintained clean, organized, and fully stocked service areas to support efficient operations
Kennel Assistant/ Receptionist/ Liaison Assistant
Spot On Veterinary
Stamford, CT
11.2019 - 09.2022
- Cared for pets in daycare and boarding environments, ensuring safety, comfort, and proper supervision
- Built strong bonds with animals while supporting daily care routines, including feeding, cleaning, and exercise
- Maintain a clean, sanitary, and safe environment for both animals and staff
- Promoted from kennel, assistant, two receptionist, then later to liaison assistant supporting veterinary clients
- Assisted with resolving customer questions, concerns, and service related issues in a professional matter
- Answered high volume client calls (approximately 500 daily) with a courteous and efficient approach
- Scheduled appointments, processed payments, and assisted clients with veterinary and boarding services
- Developed knowledge of both boarding operations and veterinary workflows through cross training
- Coordinated communication for clients with hospitalized pets, surgeries, and overnight medical stays
- Cross trained in grooming and veterinary support roles, trusted to step into supervisory responsibilities during staffing shortage and peak demand periods due to consistent reliability and performance
Child Care
Private Families
Connecticut
2013 - 2022
- Cared for children of various ages
- Assisted with meals, cleaning up, and day/night routines
- Carefully communicated with parents regarding scheduling, chores, activities, and free time
- Maintained safe, engaging, and positive environment for the children
Education
High School Diploma -
Stamford High School
Stamford, CT06.2021
Skills
- Customer service & communications
- POS systems & scheduling
- Animal care & veterinary support
- Leadership & adaptability
Languages
English
Spanish
Timeline
Server/ Hospitality Team Member
First Watch
04.2025 - Current
Front Desk Receptionist
Planet Fitness
07.2023 - 05.2024
Server/ Cashier/ To-Go Specialist
Kouzina
08.2022 - 10.2022
Kennel Assistant/ Receptionist/ Liaison Assistant
Spot On Veterinary
11.2019 - 09.2022
Child Care
Private Families
2023 - Current
Child Care
Private Families
2013 - 2022
High School Diploma -
Stamford High School