Jennifer Marks

In December 2022, I made the difficult decision to resign from my position in order to provide full-time care for my mother, who suffered a serious injury after falling in the shower and fracturing her femur. By June 2023, she had made significant progress in her recovery, allowing me to consider re-entering the workforce. However, on June 18, 2023, I sustained multiple fractures in my foot and experienced a complete tear of the ligament in the Lis Franc area. I am currently in the recovery phase following foot fusion surgery and am eager to return to my professional career.

I provided support to the project director by ensuring that expectations were met and aligned with the duties and deliverables specified in the BG-Owner contract agreement. I contributed to the development and enhancement of project reporting, processed pay applications, and monitored job costs. Each week, I prepared the OAC meeting agenda, organized the meeting logistics, and documented the meeting minutes for distribution. Additionally, I was responsible for setting up all new mainland projects in Procore, which involved transferring all relevant documents from the server, adding BG and external personnel to the Procore directory, incorporating specifications, and uploading and labeling all drawings within the system. I tracked and monitored all shop drawings, submittals, and RFIs in Procore, while also observing and reporting any damage, safety concerns, or punch-list items. I ensured that all photos were identified and organized for easy retrieval. Furthermore, I created submittal logs based on the specifications provided by the architect or design team and maintained ongoing communication with the client and project director regarding all critical project issues, needs, milestones, and other significant matters.

As a Project Manager at Ram Mechanical, Inc., I effectively collaborated with prestigious clients such as Tesla, Haskell, Del Monte, Gallo, and Raymond Handling, while adeptly managing our union workforce, which included Millwrights, Pipefitters, and Sheet Metal workers. My most recent project was a significant endeavor with Gallo Glass, where I spearheaded the reconstruction of their F1 furnace. I meticulously prepared all submittals for material approval in line with specified requirements and conducted comprehensive reviews against the P&IDs to ensure precision. I ensured that my takeoffs were in alignment with the customer's specifications. After receiving approval, I generated purchase requisitions, tracked requisition numbers, and coordinated the timely delivery to the installation crew.

A crucial aspect of my role was supporting the crew to guarantee project completion within deadlines, while diligently documenting any changes to our scope in Procore. This process was vital for securing customer approval and managing budgetary adjustments to uphold financial compliance. Additionally, I received cross-training in purchasing and receiving functions. I was among the pioneers in integrating Procore into our operations and played a key role in training colleagues on its utilization. At Ram, I leveraged various platforms, including Sage, MS Project, Procore, SharePoint, Office 365, and MS Teams, to enhance project management efficiency.

I was actively involved in the Surge Arrestor program for PG&E, providing daily support to field operations, project management, and customer teams. I ensured effective communication across both field and office project teams, guaranteeing that all stakeholders had the necessary information. I maintained essential project documentation, including change orders, submittals, RFIs, and material logs. I meticulously tracked information related to materials, labor hours, and fieldwork tags, and managed the ordering of equipment, supplies, and materials as required. Additionally, I facilitated communication with the general public regarding work activities and clearances. I created locates for each job, ensuring completion within the designated active locate workdays. I obtained City and County permits to support field operations and coordinated work orders, scheduling, and routing. I ensured that crew calendars were consistently updated and accurate.

My responsibilities encompassed ensuring that Project Managers received comprehensive support, facilitating effective information flow among the office, field, vendors, and subcontractors. I served as the primary field contact for daily time entry and the tracking of Labor, Material, and Equipment (LM&E) entries. I meticulously validated daily timesheets for accuracy, ensured that all necessary approvals and signatures were obtained, and submitted them to PG&E, our client, as well as to the billing department. I assisted in coordinating job initiations and completions in collaboration with Coordinators and Project Managers. I ensured the timely submission of Dig Alert tickets prior to scheduled job starts, monitored their expiration, and organized the associated paperwork within the job folder. I compiled job packages and verified that all job package data was complete and ready for construction. I maintained and updated job files and managed forms and logs as directed by Project Managers. I completed job closeout packages, validated deliverables, scanned required documents, and submitted them to the client. Additionally, I ensured that the General Foreman had the necessary resources daily, allowing them to concentrate on their crew, scheduling, and upcoming projects.

I provided supervision, evaluation, and training for a team of ten individuals within the finance department at the City of Turlock. I managed all collections across various departments, including animal control, police, fire, and municipal services. I facilitated the processing of business licenses and permit applications for the City, ensuring coordination with relevant agencies, City offices, and enforcement organizations. I contributed to essential accounting functions, encompassing payroll, utility billing, and comprehensive record-keeping. I handled escalation calls from dissatisfied customers, ensuring their concerns were addressed satisfactorily by the conclusion of each call. I implemented liens on properties for non-payment of substantial bills and managed the release of these liens upon payment. I conducted research and verification of records and documents pertinent to job assignments. I coordinated the monthly disconnection of services due to non-payment. Additionally, I processed billing for over 19,000 customer accounts and liaised with our software provider to resolve program-related issues, meticulously tracking all concerns to ensure timely follow-up.

I provided comprehensive office services to Bambi's Christmas Tree Land in Silverton, managing all accounting functions, including accounts payable and receivable, payroll hour collection, and the reconciliation of credit card and bank statements. Upon my arrival, the QuickBooks accounts were disorganized, with numerous accounts containing unfulfilled invoices. I meticulously reviewed each account to collect overdue balances and rectify errors. The office was initially cluttered with paperwork, which I organized to ensure easy accessibility. I updated the 2017 nursery price list and efficiently handled all incoming calls related to orders, coordinating transportation for pickups. Given the owner's limited computer proficiency, I documented essential notes throughout the day for important matters requiring attention. I maintained regular communication with the field manager to remind him of pick-up dates and to procure necessary supplies. Additionally, I completed workers' compensation paperwork for any injuries, maintained employee files, and ensured that all necessary documentation was completed upon hiring. I also took the initiative to update the company website.

As the Human Resource liaison between our corporate office in Pennsylvania and our two Northwest branches (Salem, OR, and Camas, WA), I was responsible for managing all purchase requisitions, credit card reconciliations, and weekly revenue reporting for both locations. I ensured that prospective new hires had their drug tests scheduled and managed all necessary paperwork upon their official hiring, which included I-9 forms, badge issuance for NX and Comcast, ADP setup, and distribution of safety equipment. Additionally, I oversaw the return of NX property from terminated employees and submitted corporate termination reports.

During my tenure at NX, I played a pivotal role in implementing a new time-keeping system via company cell phones. I successfully trained employees across both branches to utilize the application, resulting in our branch being the first to fully integrate the system across all NX locations. I frequently addressed time adjustments for employees who forgot to clock in or out and conducted weekly payroll reviews to ensure accuracy before submission to corporate.

I also managed a significant volume of unbilled files, conducting thorough research to determine necessary adjustments or billing. Furthermore, I handled invoicing and billing for Comcast through their GXS system, ensuring timely payment for services rendered. My general office responsibilities encompassed filing, faxing, scanning, and copying.