Jennifer Martinez
Los Angeles
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Associate Community Officer
Los Angeles Police Department
Los Angeles
02.2023 - Current
- Conducted outreach activities to engage with members of the public.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Performed data entry into internal systems as needed.
- Assisted in maintaining filing systems and databases.
- Maintained and updated records, databases, and filing systems.
- Provided administrative support including filing paperwork, scanning documents.
- Assisted with filing and sorting documents.
- Maintained filing system, including electronic records.
- Worked effectively in team environments to make the workplace more productive.
Youth Mentor Volunteer
LAPD Cadet Program
Los Angeles
03.2020 - Current
- Supported children's activities by answering questions, explaining instructions, and helping individuals complete tasks.
- Conducted assessments to identify areas of strength and development for each mentee.
- Empowered participants through active listening techniques and open dialogue sessions.
- Assisted with teaching children life skills.
- Organized team building activities that foster a sense of community among participants.
- Developed creative activities that engage youth in meaningful learning experiences.
- Researched best practices for working with diverse populations of youth.
- Monitored the physical safety of participants during program hours.
- Recruited other youth volunteers for program.
Intern at Coalition for Humane Immigrant Rights
Angeleno Corps
Los Angeles
10.2021 - 07.2022
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with the planning and execution of public relations campaigns.
- Used strong interpersonal communication skills to convey the organization's goals to the public.
- Represented the organization positively and professionally while providing the community with needed services.
Crew Team Member
Stone Oven
Glendale
05.2021 - 10.2021
- Drove team success by quickly completing assigned tasks.
- Resolved conflict according to company protocols.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Provided training and guidance to new team members.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Processed payments on cash register and counted back bills and change to patrons.
- Learned roles of other departments to provide coverage and keep store operational.
- Performed other duties as assigned by management.
Summer Youth Employee
Lincoln Heights Senior Center
Los Angeles
06.2019 - 08.2019
- Taught basic computer skills classes for seniors interested in learning how to use technology.
- Provided companionship to those who desired it during recreational activities.
- Organized special events, such as potlucks or field trips, for senior citizens.
- Assisted seniors with activities such as bingo, puzzles, and arts and crafts.
- Helped maintain clean facilities to better serve the center's needs.
Education
Associate of Science - Administration of Justice And Behavioral Science
East Los Angeles College
Monterey Park, CA05-2023
High School Diploma -
USC East College Prep
Los Angeles 06-2020
Skills
- Data entry
- Record management
- Community outreach
- Public relations
- Problem resolution
- Administrative support
- Attention to detail
- Public speaking
- Outreach activities
- Instructional support
Accomplishments
- LAPD Central Cadet Post Volunteer of the Year, 2022
- LAPD Central Area Community Police Academy, 2017
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Associate Community Officer
Los Angeles Police Department
02.2023 - Current
Intern at Coalition for Humane Immigrant Rights
Angeleno Corps
10.2021 - 07.2022
Crew Team Member
Stone Oven
05.2021 - 10.2021
Youth Mentor Volunteer
LAPD Cadet Program
03.2020 - Current
Summer Youth Employee
Lincoln Heights Senior Center
06.2019 - 08.2019
Associate of Science - Administration of Justice And Behavioral Science
East Los Angeles College
High School Diploma -
USC East College Prep
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