Jennifer Martinez

• Built strong relationships with clients through consistent communication and excellent customer service.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
• Maintained high standards of customer service by building relationships with clients.
• Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
• Cross-sold insurance products to existing clients to reach sales targets.
• Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
• Prepared and reviewed insurance applications to verify compliance with regulations.
• Built relationships with clients using active listening and issue resolution to provide excellent service.

Inspected Almonds for defects, quality and grade conforming to State and Federal Regulations for export. Monitored sampling at the facility for proper sampling procedures. Documented all information regarding the findings for the almond sample and submitted to the Almond Board for accountability of pounds submitted for the Almond Season.