Jennifer Martinez
Round Rock,TX
Summary
Dedicated healthcare information technology professional. Experienced in analyzing, managing and communicating health information through clinical workflow processes and applications. Proven ability to lead and inspire teams, build strong stakeholder relationships, and effectively manage complex projects from initiation to closure. Experienced in small to large projects and adept at utilizing project management methodologies to achieve business goals. Highly motivated and collaborative in project management with 15+ years healthcare technology experience. Heavily involved in a variety of Oracle application implementations. Seeking a position where I can use my clinical informatics experience and leadership knowledge to deliver and manage optimal solutions to the electronic health record.
Overview
18
18
years of professional experience
Work History
Clinical Informatics Lead
Ascension Health
01.2022 - Current
- Performs all the duties of Clinical Informatics Specialist.
- Manages hospital site operations at three hospitals.
- Main point of contact for all site requests and enhancements.
- Assists with day-to-day hospital operations, working efficiently and productively with all team members.
- Responsible for resolving weekly hospital request submitted by end users in real time.
- Manages the Clinical Informatics team portfolio in Smartsheet and Service Now applications.
- Mentors Clinical Informatics Specialists on projects from pre-discovery to post implementation.
- Point of contact for site EHR downtimes and participated in multiple downtimes.
- Manages EHR recovery for extended downtimes.
- Partners with account managers to review new technology for future implementations to include discovery, budget analysis, and project structure.
- Manages on call major incident and technical assessment bridges for all Ascension Seton Healthcare Network hospitals and clinics.
- Extensive knowledge in laboratory and registration workflows.
- Point of contact for laboratory TXAUS projects.
Clinical Informatics Specialist
Ascension Health
04.2010 - 01.2022
- Analyze and design clinical applications.
- Participates in planning, development, training, implementation, evaluation, and maintenance of the electronic health record at Ascension Seton Healthcare Network in Texas.
- Liaison between information system technology and front line clinicians - responsible for communicating between the clinical end users - physicians, nurses, physician assistants, medical assistants, and ancillary staff.
- Participates in project plan development. Collaborates with the project manager to identify resources needed for the project.
- Performs discovery work with requesters. Optimizes the clinical workflow design to meet requirements for usage of clinical applications.
- Creates design recommendations with options and obtains clinical validation.
- Observes and maps out current and future state workflows.
- Analyzes data from design recommendations and workflows to determine final application design.
- Develops test scripts for integration and user acceptance testing events.
- Works collaboratively with vendors and technical experts to ensure interfaces are operating appropriately.
- Develops training plans and materials for clinical end users based on requirements and user acceptance testing.
- Plans and manages training events across Ascension Seton Healthcare Network.
- Providing guidance and on site support for clinical staff regarding new system changes for latest technologies.
- Supports clinical staff virtually during a go live.
- Develops metrics plan and transition projects to operations.
- Completes testing and training for system upgrades.
- Able to digest content quickly and support clinical end users.
- Supports nursing staff in adopting evidence-based practices through the design of user-friendly digital resources available at point-of-care locations.
- Liaised between providers and IT team to inform management and facilitate project completion.
- Optimized Dell Children's Medical Center Sleep Laboratory workflow. Removed 60% of paper documentation.
- Partnered with Texas State to optimize and open Sleep Laboratory.
- Extensive knowledge in laboratory and registration workflows.
- Participated in implementing the Ascension National Lab Stewardship initiatives.
Business System Tech - Laboratory
Ascension Seton Healthcare Network
07.2007 - 04.2010
- Monitors Laboratory Information System Sunquest error log to ensure accurate patient data. Troubleshoot lab instrumentation when experiencing interface issues.
- Completes system maintenance to improve work productivity.
- Plans and implements system and instruments upgrades for each laboratory in the network.
- Trains lab personnel in Sunquest.
- Rotates responsibilities on-call issues for the network.
- Ensures correct data flow for point of care testing.
- Travels throughout the network resolving hardware/software instrumentation issues.
- Proficient in lab technological solutions for the development implementation and maintenance of data in a manner that benefits the clinical workflow.
- Assisted with interfacing hematology instrumentation.
Education
High School Diploma -
Papillion-LaVista Highschool
Omaha, NE05.1999
Skills
- Analytical and Critical Thinking
- Application Architecture and Integration
- Process Improvement
- Workflow Analysis and Design
- Requirements Gathering
- Change Management
- Vendor Relationship
- Team Leadership and Development
- Teamwork and collaboration
- Flexible and adaptable
- Skilled in Microsoft applications
- Skilled in G Suite applications
Timeline
Clinical Informatics Lead
Ascension Health
01.2022 - Current
Clinical Informatics Specialist
Ascension Health
04.2010 - 01.2022
Business System Tech - Laboratory
Ascension Seton Healthcare Network
07.2007 - 04.2010
High School Diploma -
Papillion-LaVista Highschool
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