Jennifer Mascorro
Yonkers,NY
Overview
11
11
years of professional experience
Work History
Ophthalmic Technician
ST Joseph Medical Center PC, Yonkers NY
157 Lockwood Ave
10.2021 - Current
- Conducted comprehensive patient eye exams using autorefractors and tonometers.
- Assisted ophthalmologists in various procedures, ensuring optimal patient comfort and safety.
- Educated patients on eyewear options and proper contact lens care techniques.
- Managed patient records efficiently, maintaining accuracy in electronic health systems.
Ophthalmic Technician
Cohen’s Fashion Optical
Manhattan, NY
03.2018 - 10.2021
- -Performs clerical, stocking, maintenance and other related duties.
- -Performs examinations on patients such as Visual Field, OCT ONH, Macula of Retina, Auto Refraction, Pachymetry
- -Performs photos of the front and back of the eyes
- -Schedules appointments and confirm appointments for the next day
- -Prepare charts when front desk is in need of help
- -Scan charts and make copies
- -File paper work
Sales Of Operations/Customer Service Representative
Tmobile Wireless Vision
Yonkers, NY
10.2016 - 03.2018
- -Answer customers telephone calls. Regarding existing accounts.
- -Make requested policy and account changes.
- -Consult with customer evaluate needs and determine best options.
- -Counsel customer options for service and coverage.
- -Consistently improve customer satisfaction through expert resolution of conflict, issues, and concerns.
- -Comply with inventory control procedures.
- -File paper work. Have it signed and dated.
- -Ship out inventory.
- -Key Holder
Sales Associate
American Eagle Outfitters
Yonkers, NY
11.2014 - 01.2015
- -Ensuring high levels of customer satisfaction through excellent sales service.
- -Assessing customer needs and providing assistance and information on product features.
- -Welcoming customer to the store and answer their queries.
- -Maintain in stock and presentable condition assigned areas.
- -Actively seek out customer in store.
- -Handle returns of merchandise.
- -Team up with co-workers to ensure proper customer service.
Education
High School Diploma - undefined
Continental Academy
Miami Lakes, FL07.2017
Skills
- Ophthalmic terminology
- Visual field testing
- Ophthalmic medication administration
- Visual acuity testing
- Corneal topography
- Fundus photography
- Refraction techniques
- Low vision assessment
- Ophthalmic imaging techniques
- Eye patching techniques
- Dry eye syndrome assessment
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Ophthalmic Technician
ST Joseph Medical Center PC, Yonkers NY
10.2021 - Current
Ophthalmic Technician
Cohen’s Fashion Optical
03.2018 - 10.2021
Sales Of Operations/Customer Service Representative
Tmobile Wireless Vision
10.2016 - 03.2018
Sales Associate
American Eagle Outfitters
11.2014 - 01.2015
High School Diploma - undefined
Continental Academy