JENNIFER MASTERSON
East Brunswick,NJ
Summary
Experienced senior production manager with over 20 years in the wholesale industry. Creative and dynamic team player skilled in problem-solving and strategic planning. Proficient in negotiating costs, managing products, and building client relationships. Exceptional presentation skills and meticulous attention to detail. Thrives in fast-paced, high-pressure environments. Recognized for delivering exceptional service by superiors, colleagues, and clients.
Overview
14
14
years of professional experience
Work History
Senior Production Manager
Designer Brands / Camuto Group
06.2022 - 06.2025
- Devised and administered cost control initiative savings exceeding our Gross Margin goal by 8- 10% each season.
- Improved costing accuracy by implementing more efficient data collection and analysis methods.
- Contributed to successful product launches by providing detailed cost estimates during the development phase.
- Investigated and implemented ideas for quality improvement, increased productivity, and cost reduction.
- Managed high-performing teams by setting clear expectations, providing regular feedback, and fostering a positive work culture.
- Scheduled weekly touch base calls with my team to address any questions or concerns they came across during their workday.
- Mentored junior team members to improve their skills and advance within the company, strengthening overall team performance.
- Streamlined communication between departments, resulting in more efficient problem-solving and decision making.
- Analyzed production data and prepared reports for senior management.
- Championed continuous improvement initiatives that contributed to enhanced efficiency levels over time.
- Reviewed the buy sheet at the end of each season to confirm we meet our company goals.
- Collaborated with Design, Product Development and Sales to rework styles to meet our target price
Production Manager
G-III APPAREL
10.2021 - 05.2022
- Managed a production team of 3 for DKNY and Karl Lagerfeld Brands in the footwear division.
- Responsible for issuing final buy to China team, monitored WIP Report to ensure on time delivery.
- Coordinated with sales and marketing to align production schedules with market demands, optimizing inventory levels.
- Negotiated costing to ensure profitability for volume retailers such as as Costco, Ross, Marmaxx.
- Analyzed production data and prepared reports for senior management.
- Reduced chargebacks to lower than 1% of revenue by monitoring factories closely and ensure they were compliant.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
Senior Production Manager
S3 Holding LLC
10.2017 - 10.2021
- Managed the production department with a team of 4 employees
- Supervised all required testing for materials and inline and final inspection reports
- Responsible for all costing for production team & sales team
- Prepared the styles sheet for Market week that would include top sellers, LDP pricing, to meet target costs.
- Point person for the Sales Team by providing product specs, weekly sales reports
- Maintained a Time and Action calendar with the vendors for timely delivery of finished products
- Responsible for All Private Label accounts such as ROSS, Burlington,American Eagle, Shoe Show, JCP, RUE21, Fashion Nova
Account Manager
Mainstream International, inc.
09.2016 - 10.2017
- Managed the development and trends for 30-50 designs.
- Coordinated packaging and product approvals with the Design team
- Responsible for the product approval from inception to completion for Walmart and Christmas Tree Shops
- Managed the approval process of product including lab dips, strike offs, pre-production, TOPS
- Submit sample requests for approvals using the Walmart CDL website
- Daily correspondence and follow up with the buyers and factories
- Updated weekly WIP report
Production Manager
Eastman Footwear Group
08.2013 - 08.2016
- Managed Men's & Children's footwear accounts for Retailers such as Sports Authority, JCP & Target.
- Resolved issues quickly to maintain productivity goals.
- Assisted the Licensing Manager with sample spec approvals, photo editing, footwear features, and photo uploads.
- Responsible for monitoring all details of the production schedules for high volume accounts.
- Monitored the Factory Compliance schedules for all current factories which includes the Audit dates & Final Evaluation Reports.
- Communicated daily with approximately 5-10 China Agents per season for various accounts
- Managed the flow charts for all accounts which included lab testing, sample due dates, final inspection & order cancel date.
- Ran weekly reports to track the Buyers orders to confirm delivery dates, sample approvals, on-time production schedule.
- Analyzed reports quarterly to review the accounts buy plan for future seasons.
- Worked on the retailers websites such as Tradestone for Kohl's and IMN for Target
Production Manager
Totes-Isotoner Corp.
03.2011 - 06.2013
- Managed client relationships for high volume Private Label accounts including Kohl's & JCP.
- Responsible for negotiating costs that achieved the company's profit margin goal.
- Increased the number of units produced and sold by 50% for a major retail account by improving product selection
- Participated in sales presentations with the design, sales & buying teams & provided Line sheets with pricing and designs
- Visited Retailers to review and provide feedback on merchandise displays & inventory replenishment
- Communicated with the agents in China to monitor factory compliance, lead time, on time production schedule, confirmed pack lists and, tariff codes
- Reviewed the retailers orders and planned inventory to ensure stores would be stocked correctly by SKU/color/style to meet plan
- Coordinated cross-functional teams for successful completion of multiple high-profile projects within tight deadlines.
- Collaborated closely with design teams during product development stages, offering expert advice on manufacturability issues.
- Enhanced communication between departments with regular meetings and progress reports, fostering a collaborative work environment.
- Monitored and tracked progress of all production tasks for on-time delivery.
- Created and maintained detailed reports and schedules of all production tasks.
Education
AAS Degree - Buying & Merchandising
Fashion Institute of Technology
New York, NYAAS Degree - Business Administration
Nassau Community College
Long Island, NY08.1998
Skills
- MS Office
- Adobe Photoshop
- AS400
- JBA database
- Web PDM
- PLM
Timeline
Senior Production Manager
Designer Brands / Camuto Group
06.2022 - 06.2025
Production Manager
G-III APPAREL
10.2021 - 05.2022
Senior Production Manager
S3 Holding LLC
10.2017 - 10.2021
Account Manager
Mainstream International, inc.
09.2016 - 10.2017
Production Manager
Eastman Footwear Group
08.2013 - 08.2016
Production Manager
Totes-Isotoner Corp.
03.2011 - 06.2013
AAS Degree - Buying & Merchandising
Fashion Institute of Technology
AAS Degree - Business Administration
Nassau Community College
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