JENNIFER MATTSON
Bovey
Summary
Dedicated professional with a strong work ethic and a reliable nature. Demonstrated ability to quickly adapt and learn new skills, contributing effectively to team success. Committed to delivering high-quality results in all endeavors.
Overview
21
21
years of professional experience
Work History
Direct Support Professional
Best Care
Minneapolis
06.2024 - 09.2025
- Enhanced clients' overall quality of life through tailored support and engagement.
- Coached clients in daily living skills to promote independence and self-sufficiency.
- Established strong relationships with clients through active listening and open communication.
- Addressed clients' medical conditions promptly to support health and well-being.
Direct Support Professional
ACCRA
Minneapolis
06.2024 - 09.2025
- Monitored and addressed clients' medical conditions promptly, ensuring their well-being.
- Tailored care routines to meet individual needs, enhancing client satisfaction.
- Encouraged clients to reach personal goals by providing support and guidance.
- Created a secure and supportive atmosphere for clients to express concerns, fostering trust.
Suicide Crisis Counselor
First Call For Help
Grand Rapids
03.2024 - 07.2025
- Executed culturally sensitive crisis interventions to address diverse client needs effectively.
- Utilized a harm-reduction approach.
- Monitored client environments to implement safety protocols that reduced risks during crises.
- Coordinated with crisis hotlines to ensure timely support for clients in distress.
- Provided access to mental health services.
Direct Support Professional
Louis and Margaret Mattson
Pengilly
03.2021 - 06.2023
- Secured timely medical attention for clients' conditions.
- Partnered with families and healthcare providers to coordinate client care.
- Provided compassionate support to individuals with disabilities in daily activities.
- Assisted clients in developing life skills and achieving personal goals.
- Collaborated with a multidisciplinary team to create personalized care plans.
Personal Care Attendant
Comfort Care Cottages
Wadena
11.2019 - 06.2021
- Provided compassionate care to elderly clients in a residential setting.
- Administered medications as directed.
- Maintained accurate daily logs of client needs.
- Addressed each client's unique needs.
Census Enumerator Seasonal
US Census Bureau
Portage
07.2019 - 11.2019
- Handled sensitive respondent data.
- Adhered to strict federal audits.
- Communicated with respondents from various backgrounds.
Jailer/ Dispatcher
Hubbard County Sheriff's Office
Park Rapids
10.2004 - 05.2006
- Assessed emergency call prioritization accurately.
- Collaborated with cross-functional teams.
- Improved remote monitoring.
- Maintained calm under pressure.
- Proactively monitored alarm signals.
Education
Professional Driver Safety Course -
Wisconsin Indianhead Tech
Superior, WI09-2025
Some college (No degree) - Business Management
HIBBING COMMUNITY COLLEGE VOLLEYBALL COURT
Hibbing, MN01-1995
High School -
Nashwauk High School
Nashwauk, MN01-1990
Skills
- Behavioral support
- Customer service
- Effective communication
- Scheduling and planning
- Time management
- Multi-line phone proficiency
- Valid Class A driver's license
Timeline
Direct Support Professional
Best Care
06.2024 - 09.2025
Direct Support Professional
ACCRA
06.2024 - 09.2025
Suicide Crisis Counselor
First Call For Help
03.2024 - 07.2025
Direct Support Professional
Louis and Margaret Mattson
03.2021 - 06.2023
Personal Care Attendant
Comfort Care Cottages
11.2019 - 06.2021
Census Enumerator Seasonal
US Census Bureau
07.2019 - 11.2019
Jailer/ Dispatcher
Hubbard County Sheriff's Office
10.2004 - 05.2006
Professional Driver Safety Course -
Wisconsin Indianhead Tech
Some college (No degree) - Business Management
HIBBING COMMUNITY COLLEGE VOLLEYBALL COURT
High School -
Nashwauk High School