Jennifer Mayo
HANAHAN,SC
Summary
Hardworking employee with 21 years insurance experience. Enthusiastic about learning the insurance industry inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Policy Services Specialist III
Johnson & Johnson
11.2022 - Current
- Accurately issue New Business, Renewals, Endorsements, Cancellations, Reinstatements for various states and carriers within operating service standard time.
- Correspond with agents for additional information needed to complete underwriting files.
- Respected resource on the team assisting in answering operations questions.
- Continue education with an ever changing insurance industry.
Licensed Insurance Agent
L H Griffith & Co
02.2016 - 11.2022
- Specializing in Commercial Insurance, I helped customers obtain Insurance for their new or existing business including General Liability, Auto, Property, Umbrella and Professional Services Insurance using Standard and Excess & Surplus markets.
- Obtain underwriting approval by completing applications for coverage.
- Maintain high standards of customer service by building relationships with clients.
- Display consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Policy Services Processor III
Progressive Insurance
02.2001 - 08.2014
- Processed Enterprise level Commercial Auto Applications, Endorsements, Cancellations, Reinstatements, Quotes and Renewals for 14 different states responsible for understanding rules and differences for each.
- MVR, Loss Runs and Underwriting peer review sign off.
Skills
- Underwriter Selection
- Policy Adjustment Knowledge
- Policy Quotes and Sales
- Form Completion and Submission
- Binder Coverage
- Administrative Support
- Customer Service and Assistance
Certification
- Small Business Coverage Specialist Certificate - Hartford Insurance School
- Currently working on AIAM Designation as well as CLCS Designation
- Licensed Agent - 2020 - 2022
Timeline
Policy Services Specialist III
Johnson & Johnson
11.2022 - Current
Licensed Insurance Agent
L H Griffith & Co
02.2016 - 11.2022
Policy Services Processor III
Progressive Insurance
02.2001 - 08.2014