Jennifer McCall
Maryville
Summary
Accomplished Licensed Veterinary Technician with 20 years of diverse experience in the veterinary field, committed to animal care and client education. Seeking a challenging role in a dynamic organization that promotes professional growth while utilizing extensive skills in veterinary medicine and inventory management. Proven ability to maintain cost of goods sold (COGS) at or below required percentages, ensuring operational efficiency and financial sustainability. Dedicated to enhancing patient care quality and contributing positively to team success.
Overview
21
21
years of professional experience
Work History
Licensed Veterinary Technician/Shift Lead
Big Springs Veterinary Hospital
06.2019 - Current
- Implemented inventory management systems to streamline supply ordering and reduce waste.
- Led initiatives to improve patient care protocols, enhancing overall service quality and client satisfaction.
- Trained other veterinary technicians in operations and procedures.
- Increased client satisfaction through clear communication of home care instructions for pet owners post-treatment or surgery.
- Contributed to successful patient outcomes by closely monitoring vital signs during anesthesia administration for surgical procedures.
- Provided direct care to patients and assisted with procedures such as radiology, dentistry, critical care and anesthesia.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Provided valuable support to veterinarians during emergencies, enabling swift response to urgent medical situations for improved outcomes.
- Assisted veterinarian with wound treatment, administration of vaccines, and operations.
- Maintained detailed records of animal health care and diagnostic treatments.
- Educated clients on nutrition, preventive health and other animal care.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Handled hospital inventory and tracking.
- Assisted veterinarians in performing complex surgical procedures, ensuring the careful monitoring of anesthesia levels and patient vitals throughout surgery.
- Maintained COGs at or below required percentage.
Licensed Veterinary Technician/Office Manager
Midland Pet Emergency Center
08.2013 - 05.2019
- Analyzed bloodwork and sample results using IDEXX to diagnose diseases and conditions.
- Assisted veterinarians in performing complex surgical procedures, ensuring the careful monitoring of anesthesia levels and patient vitals throughout surgery.
- Enhanced patient care by providing compassionate and skilled nursing assistance to veterinarians during medical procedures.
- Promoted animal health through conducting routine laboratory tests, such as blood work, urinalysis, and fecal analysis.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Obtained patient history from owners and performed physical examinations.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Handled hospital inventory and tracking.
- Triaged incoming patients to determine treatment needs and urgency of care.
Licensed Veterinary Technician/Head Technician
Animal Works
08.2011 - 04.2013
- Animal works is a low cost spay/neuter clinic
- Assisted veterinarians in surgical procedures, ensuring proper anesthesia administration and monitoring.
- Performed routine vaccinations and health checks on a diverse range of animal patients.
- Educated pet owners on preventive care, nutrition, and post-operative recovery practices.
Licensed Veterinary Technician
Animal Medical Clinic
08.2011 - 03.2013
- Animal Medical Clinic is a small animal clinic
- Educated clients about preventative care, proper nutrition, and other essential aspects of pet health to promote responsible pet ownership.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Promoted animal health through conducting routine laboratory tests, such as blood work, urinalysis, and fecal analysis.
- Enhanced patient care by providing compassionate and skilled nursing assistance to veterinarians during medical procedures.
- Assisted veterinarians in performing complex surgical procedures, ensuring the careful monitoring of anesthesia levels and patient vitals throughout surgery.
Veterinary Assistant
Univeristy of Tennessee College of Veterinary Medicine
03.2005 - 06.2009
- Assisted in daily patient care, including feeding, grooming, and administering medications.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
Education
Associate of Applied Science - Veterinary Technology
Lincoln Memorial University
Harrogate, TN08.2011
Bachelor of Science - Animal Science
University of Tennessee
Knoxville, TN12.2008
Associate of Arts - Business Administration
Southern New Hampshire University
Hooksett, NH12-2019
Skills
- Preventive care
- Animal restraint
- Venipuncture
- Anesthesia monitoring
- Emergency and critical care
- IV catheter placement
- Medical record-keeping
- Inventory Management
- Medical history
- Client Education
- Leadership
Timeline
Licensed Veterinary Technician/Shift Lead
Big Springs Veterinary Hospital
06.2019 - Current
Licensed Veterinary Technician/Office Manager
Midland Pet Emergency Center
08.2013 - 05.2019
Licensed Veterinary Technician
Animal Medical Clinic
08.2011 - 03.2013
Licensed Veterinary Technician/Head Technician
Animal Works
08.2011 - 04.2013
Veterinary Assistant
Univeristy of Tennessee College of Veterinary Medicine
03.2005 - 06.2009
Associate of Applied Science - Veterinary Technology
Lincoln Memorial University
Bachelor of Science - Animal Science
University of Tennessee
Associate of Arts - Business Administration
Southern New Hampshire University