Jennifer McCarthy
Chester
Summary
Meticulous and resourceful logistics operations professional with over 20 years of experience in prioritizing, multi-tasking, and achieving project goals. Expertise in assessing operational capabilities, implementing process improvements, and training staff to enhance overall business efficiency. Proven ability to resolve complex problems and manage vendor relationships effectively. Eager to leverage an extensive background in a Logistics Manager position within a progressive organization committed to operational excellence.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Station Manager
AIT Worldwide Logistics
Boston, MA
11.2021 - Current
- Accountable for the P&L and operational oversight and management, leadership and direction of the station to provide quality service, customer satisfaction and operational proficiency that ensures growth and profitability goals/objectives are met.
- Responsible for overseeing the daily operation of all logistics shipments such as processing of the arrival of import files, and departure of export files, production of internal documentation, and updating the import status, as well as the movement of domestic freight.
- Utilize superior communication skills to motivate staff and develop effective working relationships with peers, executives, and clients.
- Ensure directives, rules, and procedures are communicated to all station personnel. Implement and direct quality control program for all operational areas while constantly striving for cost efficiencies and while providing best of class service for our customers.
- Ensure timely and accurate billing and posting of all transactions on a daily basis.
- Oversaw terminal operations, ensuring compliance with safety and regulatory standards.
- Implemented process improvements that enhanced operational efficiency and reduced turnaround times.
- Managed staff schedules, optimizing workforce allocation to meet fluctuating demand levels.
- Collaborated with cross-functional teams to streamline logistics processes and enhance service delivery.
- Hired, trained and educated new employees to improve company performance and efficiency.
- Monitored employee performance and productivity.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
International Operations Supervisor
AIT Worldwide Logistics
Boston, MA
05.2021 - 11.2021
- Responsible for overseeing the daily operation of all inbound and outbound shipments such as processing of the arrival of import files, and departure of export files, production of internal documentation, and updating the import status.
- Coordinate with truckers and airlines to recover and deliver freight in a timely and cost effective manner.
- Work cross functionally with other operations teams and International teams to coordinate large government shipments seamlessly between countries.
- Approve payroll and time off requests.
- Create a paperless environment as well as a color coded workflow system to provide a cohesive work environment throughout the team.
Senior Logistics Specialist
Wayfair
Boston, MA
08.2018 - 05.2021
- Researched and developed the ocean operation division known as CastleGate Logistics.
- Worked in conjunction with several internal departments to build and launch a consolidation team based out of Asia.
- Implemented the electronic transmission between our internal operating system and the ocean carrier systems, creating a seamless paperless environment.
- Initiated a daily outreach for missing documents between overseas agents and our team.
- Responsible for the daily operation of Sea Import shipments such as processing of the arrival of import files, production of internal documentation, and updating the import status.
Air Import Supervisor
DSV Air & Sea Inc
Boston, MA
05.2015 - 08.2018
- Responsible for the coordination of Air Import shipments such as opening import files, production of internal documentation, updating import status, assisting and advising customers of arrival.
- Coordinate with truckers and airlines to recover and deliver freight in a timely and cost effective manner.
Air Export Coordinator
Agility Logistics
Boston, MA
02.2006 - 05.2011
- Coordinated air export shipments such as opening files, production of internal documentation, processing airway bills, opening and closing weekly and nightly consolidations.
- Coordinating trucking pickups with customers and local trucker to retrieve cargo and return to our local warehouse.
- Label and organize incoming and outgoing freight in the warehouse.
- Load and unload trucks upon their arrival.
- Build Airline pallets as well as load ocean containers using the fork lift and load list as generated in our internal systems.
Education
Bachelor of Science - International Business Management
Southern New Hampshire University
Manchester, NH01-2020
Associate of Science - Business Administration
North Shore Community College
Danvers, MA01-2019
Skills
- Logistics
- Supply chain
- Freight
- Defense & Aerospace project management
- Expertise in transit Licensure & ITAR regulations
- Profit & loss
- NVOCC
- Budgeting & Pricing
- Continuous improvement
- Warehouse Management
- Operations Management
- Account Management
- Team development
Certification
CargoWise Certified Specialist
Timeline
Station Manager
AIT Worldwide Logistics
11.2021 - Current
International Operations Supervisor
AIT Worldwide Logistics
05.2021 - 11.2021
Senior Logistics Specialist
Wayfair
08.2018 - 05.2021
Air Import Supervisor
DSV Air & Sea Inc
05.2015 - 08.2018
Air Export Coordinator
Agility Logistics
02.2006 - 05.2011
Associate of Science - Business Administration
North Shore Community College
Bachelor of Science - International Business Management
Southern New Hampshire University