Jennifer McCrea
Berthoud,CO
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
19
19
years of professional experience
Work History
Catering Server
Origins Catering
04.2015 - 08.2018
- Increased customer satisfaction by addressing dietary restrictions and providing alternative options when needed.
- Boosted efficiency during high-volume events by proactively identifying potential bottlenecks in service flow and communicating solutions promptly with team members.
- Received positive feedback from clients regarding attention to detail, promptness, and overall professionalism during catered events.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated leadership skills in managing projects from concept to completion.
- Applied effective time management techniques to meet tight deadlines.
- Cultivated interpersonal skills by building positive relationships with others.
- Supported needs of 10- person wait staff who attended to specific needs of countless customers daily for Origins Catering with social relevancy and intentionality.
County Assessors Secretary
Nodaway County Assessors
06.2001 - 08.2003
- Assisted coworkers and staff members with special tasks on daily basis.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Entered data into system and updated customer contacts with information to keep records current.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
Sales Associate
MBR Advertising
08.1999 - 06.2001
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Built relationships with customers to encourage repeat business.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Education
Bachelor of Science - Business
Northwest Missouri State University
Maryville, MOSkills
- Stress Tolerance
- Team Player
- Time Management
- Detail Oriented
- Conflict and Complaint Resolution
- Professional and Courteous
Timeline
Catering Server
Origins Catering
04.2015 - 08.2018
County Assessors Secretary
Nodaway County Assessors
06.2001 - 08.2003
Sales Associate
MBR Advertising
08.1999 - 06.2001
Bachelor of Science - Business
Northwest Missouri State University