Jennifer McKinney
Senior Property Manager
Olathe,KS
Summary
Seasoned Property Manager bringing over 20 years of proven skills in negotiating, preparing and finalizing agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work History
Senior Property Manager
Kessinger / Hunter
Kansas City, MO
04.2022 - Current
- Investigated and resolved any tenant complaints.
- Maintained building systems by working with maintenance services and supervised repairs.
- Prepared annual budgets, scheduled expenditures and collected monthly rent from tenants.
- Communicated effectively with owners and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Kept properties in compliance with local, state and federal regulations.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Responded to Common Area Maintenance (CAM) inquiries.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Commercial Property Manager
Prism Capital Management
Overland Park, KS
01.2021 - 07.2021
- Reviewed aged receivables, followed up on premium payment collection and assisted accounting department with account reconciliations.
- Communicated with clients and tenants while offering strategic solutions to remedy problems.
- Maintained appropriate insurance documentation and identification.
- Provided direct customer service and support for all commercial clients.
- Communicated effectively with owners, residents, and on-site associates.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Senior Property Manager
Newmark Grubb Zimmer
Kansas City, MO
04.2019 - 07.2021
- Investigated and resolved any tenant complaints.
- Maintained building systems by working with maintenance services and supervised repairs.
- Prepared annual budgets, scheduled expenditures and collected monthly rent from tenants.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Conducted regular inspections of both interior and exterior of properties for damage.
Property Manager
The RMR Group
Lenexa, KS
02.2011 - 08.2018
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Coordinated with legal counsel to resolve tenant disputes.
- Responded to Common Area Maintenance (CAM) inquiries.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Collected and maintained careful records of rental payments and payment dates.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Property Manager
Colliers International
Kansas City, MO
09.2002 - 02.2011
- Introduced prospective tenants to types of units available and performed tours of premises.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Communicated effectively with owners, residents, and on-site associates.
Education
Bachelor of Science - Social Work
University of Central Missouri
Warrensburg, MO 08.1990 - 05.1994
Skills
Budget management skills
Property management experience
Understanding of lease agreements
Excellent scheduling abilities
Customer service-focused
MRI accounting software
Timeline
Senior Property Manager
Kessinger / Hunter
04.2022 - Current
Commercial Property Manager
Prism Capital Management
01.2021 - 07.2021
Senior Property Manager
Newmark Grubb Zimmer
04.2019 - 07.2021
Property Manager
The RMR Group
02.2011 - 08.2018
Property Manager
Colliers International
09.2002 - 02.2011
Bachelor of Science - Social Work
University of Central Missouri
08.1990 - 05.1994