BRIAN ENGELMANN
Kansas City
Summary
Dynamic security professional with extensive experience at Olathe Medical Center, excelling in crisis intervention and conflict de-escalation. Proven ability to maintain safety and order while delivering superior customer service. Skilled in report writing and active listening, effectively addressing incidents and enhancing security protocols to protect personnel and assets.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Security Officer
Kessinger Hunter Property Manangement Inc.
Kansas City
05.2023 - Current
- Monitored property premises to ensure safety and security of residents and staff.
- Conducted regular patrols to identify and address potential security issues.
- Responded promptly to incidents, providing assistance and reporting details as necessary.
- Maintained detailed logs of daily activities and incidents for review purposes.
- Trained new security personnel on protocols and safety procedures established by management.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Completed incident reports to record security or loss prevention incidents.
- Responded to alarms and conducted investigations as required.
SECURITY OFFICER
Olathe Medical Center
Olathe
10.2022 - 04.2023
- Prepared detailed reports of security incidents and investigations.
- Vehicle and foot patrol premises regularly to maintain order and establish security presence.
- Investigated suspicious activity or possessions to safeguard assets and protect employees and guests.
- Assist medical staff in controlling aggressive patients.
- Assist medical staff in deescalating tense and potentially violent individuals and situations.
- Customer service in a variety of capacities.
- Confronted and restrained hostile and abusive persons in manner necessary to reduce risk of personal injury to staff and visitors.
- Enforced safety and security regulations to protect property and personnel.
SECURITY OFFICER
Garda World Security
Kansas City
05.2022 - 10.2022
- Prepared detailed reports of security incidents and investigations.
- Provided personal escorts to personnel and visitors upon request.
- Confronted and restrained hostile and abusive persons in manner necessary to reduce risk of personal injury to staff and visitors.
- Wrote comprehensive incident reports and conducted thorough investigations.
- Enforced safety and security regulations to protect property and personnel.
- Checked surveillance cameras to identify disruptions or unlawful acts.
- Responded to alarms by investigating and assessing situation.
DRIVER
5 Guys Transportation
Kansas City
06.2021 - 04.2022
- Maintained clean driving record and obeyed traffic laws and regulations.
- Safeguarded passengers and cargo through careful driving and adherence to traffic laws.
- Utilized GPS devices and route tracking systems to locate optimal driving paths and avoid traffic.
- Transported people to appointments and destinations on schedule.
- Loaded and unloaded goods and luggage to appropriate locations.
- Cleaned vehicle seats and storage areas to maintain professional, organized appearance.
- Planned vehicle routes to limit unnecessary mileage and avoid congested areas.
HOUSEKEEPING AIDE
Department of Veterans Affairs
Leavenworth
09.2018 - 05.2021
- Cleaned building floors by sweeping, mopping and vacuuming.
- Used shampooers and vacuum cleaners to clean rugs, carpets and upholstered furniture.
- Mixed water and detergents in containers to prepare chemical cleaning solutions.
- Removed waste paper and other trash from premises to designated area.
- Followed detailed instructions for special cleaning projects such as carpet shampooing or window washing.
SENIOR ARMED SECURITY OFFICER
Titan Protection and Security
Overland Park
10.2014 - 08.2018
- Warned offenders about rule infractions and violations, verbally evicting habitual violators from premises.
- Wrote reports on property damage, theft and presence of unauthorized persons and unusual occurrences.
- Patrolled facilities by foot or vehicle to detect or prevent illegal or unauthorized activities.
- Called police or fire departments to assist in cases of emergency.
- Prevented losses and damage by reporting irregularities, informing violators of policies and procedures and restraining trespassers.
- Verified security of windows, gates, and doors to prevent intrusions.
- Wrote reports of daily irregularities to describe and document property damage and presence of unauthorized individuals.
- Dispersed homeless, vagrant or loitering persons from property.
CASINO TABLE GAMES DEALER
Harrah's Casino
Kansas City
05.2014 - 10.2014
- Complied with casino rules and state laws through regular review of standard operating procedures.
- Kept game properly paced for patron engagement.
- Delivered excellent customer service by cheerfully answering questions and providing game instructions.
- Managed table game inventory, removing chips from table and issuing markers.
- Provided customers with courteous, exciting and entertaining gaming experience.
- Monitored cash movement and immediately reported suspicious activity to floor supervisor.
CORRECTIONAL OFFICER
Lansing Correctional Facility
Lansing
10.2010 - 05.2014
- Controlled disruptive behavior by voicing verbal orders and using physical force.
- Monitored inmate behavior to prevent crime, escape attempts, and other dangerous activities.
- Administered daily counts of inmates and documented for recordkeeping.
- Interacted with and directed families during weekend visits to see incarcerated loved ones.
- Made periodic patrols of quarters and work areas and initiated counts of inmates at regular and irregular intervals.
- Leveraged training to apply weapons, handcuffs, and physical force for maintaining order.
- Settled disputes between inmates and collaborated with other officers to defuse escalated conflicts.
CALVARY SCOUT
United States Army
Fort Hood
08.2007 - 10.2010
- Conducted extensive reconnaissance operations in order to identify potential threats and develop countermeasures.
- Operated vehicle in variety of terrains and conditions, including desert and urban environments.
- Prepared and implemented effective fire plans, utilizing superior marksmanship and communication skills.
- Maintained a high level of proficiency in operating, maneuvering, and troubleshooting vehicles.
- Performed maintenance, pre-operation inspections, and post-operation inspections in accordance with established procedures.
ARMED SECURITY OFFICER SUPERVISOR
Wackenhut Security
Leavenworth
03.2003 - 06.2007
- Monitored and authorized entrance of vehicles or people to keep property secure.
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Controlled visitor access at facility by limiting access to entrances.
- Wrote reports on property damage, theft and presence of unauthorized persons and unusual occurrences.
- Developed and documented security procedures, policies and standards.
- Logged items distributed to persons, such as keys and key cards.
CORRECTIONAL OFFICER
Jackson County Department of Corrections
Kansas City
12.1999 - 02.2003
- Monitored inmate behavior to prevent crime, escape attempts, and other dangerous activities.
- Controlled disruptive behavior by voicing verbal orders and using physical force.
- Administered daily counts of inmates and documented for recordkeeping.
- Made periodic patrols of quarters and work areas and initiated counts of inmates at regular and irregular intervals.
- Searched cells or living quarters for contraband and unapproved items.
- Counseled inmates to respond to legitimate questions, concerns and requests.
ARMED SECURITY SUPERVISOR
Universal Protection Company
Fairway
08.1996 - 11.1999
- Inspected equipment, structures and materials to identify cause of errors and defects.
- Called police or fire departments to assist in cases of emergency.
- Patrolled facilities by foot or vehicle to detect or prevent illegal or unauthorized activities.
- Prevented losses and damage by reporting irregularities, informing violators of policies and procedures and restraining trespassers.
- Patrolled premises to prevent or detect intrusion, protect property, or preserve order.
Education
COMPLETED COURSEWORK - CRIMINAL JUSTICE
Blue River Community College
Independence, MO12.2001
Skills
- Report Writing
- Superior Customer Service
- Screening Wands
- Shift Work
- Crisis Intervention Training
- Conflict De-Escalation
- Interior and Exterior Patrol
- Active Listening
- Active shooter training
- Military experience
- General security
Certification
International Association for Healthcare Security and Safety Certificate
References
References available upon request
Timeline
Security Officer
Kessinger Hunter Property Manangement Inc.
05.2023 - Current
SECURITY OFFICER
Olathe Medical Center
10.2022 - 04.2023
SECURITY OFFICER
Garda World Security
05.2022 - 10.2022
DRIVER
5 Guys Transportation
06.2021 - 04.2022
HOUSEKEEPING AIDE
Department of Veterans Affairs
09.2018 - 05.2021
SENIOR ARMED SECURITY OFFICER
Titan Protection and Security
10.2014 - 08.2018
CASINO TABLE GAMES DEALER
Harrah's Casino
05.2014 - 10.2014
CORRECTIONAL OFFICER
Lansing Correctional Facility
10.2010 - 05.2014
CALVARY SCOUT
United States Army
08.2007 - 10.2010
ARMED SECURITY OFFICER SUPERVISOR
Wackenhut Security
03.2003 - 06.2007
CORRECTIONAL OFFICER
Jackson County Department of Corrections
12.1999 - 02.2003
ARMED SECURITY SUPERVISOR
Universal Protection Company
08.1996 - 11.1999
COMPLETED COURSEWORK - CRIMINAL JUSTICE
Blue River Community College
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