Jennifer McLeod
Robins,IA
Summary
Results-oriented Program Manager with a history of surpassing sales targets and achieving program success in competitive markets. Expertise in stakeholder relationship management, cross-functional collaboration, and overseeing multiple projects in high-pressure environments.
Overview
27
27
years of professional experience
Work History
Program Manager
Crystal Group
08.2012 - 03.2020
- Managed external client and business relationships, negotiated contracts, and performed program research to achieve sales targets.
- Led cross-functional teams in the successful delivery of program milestones, ensuring alignment with organizational goals.
- Oversaw program scope, schedule, risks, and design status to meet objectives.
- Achieved Crystal President's Sales Award in 2017 and 2015 for exceeding revenue goals by double digits.
- Recognized in Crystal 100% Club Sales Awards from 2013 to 2019 for consistent sales performance.
Corporate Events Director
American Heart Association
09.2010 - 08.2012
- Planned, implemented, and evaluated annual fundraising events: Go Red for Women Luncheon, Heart Walk, and Heart Ball.
- Generated new business through face-to-face sales while managing existing partnerships.
- Developed relationships with volunteers, sponsors, and key corporate and community leaders.
- Set goals with corporate partners and individuals to enhance fundraising and awareness efforts.
- Networked to recruit and retain valued volunteers and donors.
- Surpassed fundraising goals for Heart Walk 2011 and Go Red for Women Luncheon 2011
Youth Market Director
American Heart Association
02.2003 - 09.2010
- Sales and service of youth market products within assigned multi county territory (ranging from 15-21 counties).
- Recruit, train and motivate volunteer coordinators to achieve aggressive fundraising goals and educate youth about heart health while providing superior customer service.
- Exceeded fundraising campaign goals: 2004 (+24%), 2005 (+16%), 2007 (+18%), 2009 (+8%).
- National Top Director Award 2009 (ranked 3rd out of 250 directors)
- Affiliate Long Distance Runner of the Year Award 2007 (sustained growth)
- Affiliate Achievement Award 2004 & 2007
- Affiliate Award of Excellence 2005
Metro Director
American Heart Association
11.1997 - 02.2003
- Responsible for recruiting, supervising and directing staff, volunteers and local divisions in revenue generation and community development activities for a six county territory.
- Ensured division goals and objectives were met while complying with AHA and Affiliate policies.
- Exceeded fundraising campaign goals with double digit increases: 1997-98 (+25%), 1998-99 (+23%), 1999-00 (+26%), 2000-01 (+15%).
- Strengthened local division board of directors through recruitment of community leaders, volunteer assignment, development and recognition.
- Developed public awareness campaigns to promote American Heart Association special events, mission, and objectives through media partnerships.
Media Relations Director
Parsons Technology
03.1993 - 07.1997
- Developed and implemented media relations campaigns targeting software markets.
- Conducted national press tours to promote new products in major publications.
- Pitched compelling story angles to enhance product visibility in trade press.
Education
Diploma -
Jefferson High School
BA - Communications Studies
University of Iowa
Skills
- Stakeholder engagement
- Contract negotiation
- Proposal development
- Customer relationship management
- Attention to detail
- Work planning and prioritization
- Cross-functional collaboration
- Account management
Affiliations
National T.T.T. Society - Member, sponsor and mentor to young girls in Anamosa FM chapter. 2021-Present
Timeline
Program Manager
Crystal Group
08.2012 - 03.2020
Corporate Events Director
American Heart Association
09.2010 - 08.2012
Youth Market Director
American Heart Association
02.2003 - 09.2010
Metro Director
American Heart Association
11.1997 - 02.2003
Media Relations Director
Parsons Technology
03.1993 - 07.1997
Diploma -
Jefferson High School
BA - Communications Studies
University of Iowa
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